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Technical Customer Service Rep

Integrated MagneticsTucson, AZ
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Integrated Magnetics is seeking a Technical Customer Service Representative to provide exceptional support and service to our clients. The Technical Customer Service Rep will serve as the primary point of contact for customers, addressing inquiries, assisting with order processing. This role is vital in maintaining strong customer relationships and supporting our custom-engineered magnetic products for military, government, aerospace, semiconductor, and medical industries.

Responsibilities include responding to customer questions, coordinating with engineering and production teams, and ensuring timely and accurate order fulfillment.

Requirements

  • Bachelors Degree required; technical background or training preferred.
  • Proven experience in customer service, preferably in a technical or manufacturing environment.
  • Strong communication and interpersonal skills.
  • Ability to understand and explain technical product information.
  • Excellent problem-solving and multitasking abilities.
  • Proficiency with computer systems and Microsoft Office applications.
  • Ability to work well in a team and manage customer expectations.
  • Commitment to providing outstanding customer service.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Employee Stock Ownership Program

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FAQs About Technical Customer Service Rep Jobs at Integrated Magnetics

What is the work location for this position at Integrated Magnetics?
This job at Integrated Magnetics is located in Tucson, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Integrated Magnetics?
Employer has not shared pay details for this role.
What employment applies to this position at Integrated Magnetics?
Integrated Magnetics lists this role as a Full-time position.
What experience level is required for this role at Integrated Magnetics?
Integrated Magnetics is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Integrated Magnetics for this role?
Integrated Magnetics offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Integrated Magnetics?
You can apply for this role at Integrated Magnetics either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.