Technical Product Instructor - Curriculum & Platform Education

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"

• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

Workato's Education team helps our customers, partners, and community build real skills on the Workato platform - from first recipe to advanced, production-grade automations. We are looking for a Technical Product Instructor (Curriculum & Platform Education) to create and deliver hands-on training that teaches people how to do things in Workato and gives them a strong foundation to build on.

This is a hands-on, build-and-deliver role. You will design training content that breaks down platform concepts into clear, practical lessons, deliver that content live and in person, and produce a library of training videos that scale your impact well beyond the classroom. You will bring an instructional design mindset to everything you create - structuring content around how people actually learn - while staying deeply technical and close to the product. You should expect to travel up to 30% of the time to deliver in-person sessions.

In this role, you will also be responsible to:

• Create training content that teaches users how to accomplish real tasks in Workato and how to master the platform's foundations - covering core architecture, recipe design, best practices, and common patterns.

• Deliver training in person through instructor-led sessions, bootcamps, workshops, and hands-on labs, providing real-time guidance and feedback to learners.

• Produce high-quality training videos and on-demand content, including walkthroughs, how-to tutorials, and foundational lessons that scale to a global audience.

• Apply instructional design principles to structure curricula, lab guides, and job aids around clear learning objectives and adult-learning best practices.

• Partner with product, engineering, and subject matter experts to keep content accurate and up to date as the platform evolves.

• Gather feedback from learners and stakeholders to continually refine and improve content and delivery.

• Build practical, real-world exercises and use cases that let learners apply new skills hands-on.

Requirements

Qualifications / Experience / Technical Skills

•  A minimum of 3 years of experience in technical training, instructional design, technical enablement, or a related field, preferably in enterprise software, SaaS, or platform companies.

• Workato certification (or the ability to earn it shortly after joining); hands-on development experience building Workato recipes and automations is a strong plus.

• Demonstrated experience creating technical training content - curricula, lab guides, tutorials, and how-to materials.

• Proven ability to deliver engaging instructor-led training in person to both technical and business audiences.

• Experience producing training videos and on-demand learning content, with comfort using video creation and editing tools.

• Willingness and flexibility to travel up to 30% of the time.

• A Bachelor's degree or equivalent practical experience.

Soft Skills / Personal Characteristics

• An instructional design mindset - you structure content around clear learning objectives and how people actually learn, not just feature lists.

• Excellent verbal and written communication skills, with the ability to make complex technical concepts simple and approachable.

• Strong organizational skills and the ability to manage multiple content and delivery projects at once.

(REQ ID: 2840)