Technical Product Owner- Contract Lifecyle Management(Charlotte, Hybrid)

Compass Technology

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.

Job Summary

Compass Group is seeking a Technical Product Owner to support our enterprise Contract Lifecycle Management (CLM) platform. This role will drive the technical strategy, configuration, and integration of CLM capabilities supporting Legal and Foodbuy contracting operations.

This position requires a strong blend of technical product ownership, CLM domain expertise, and hands-on experience designing and supporting enterprise API integrations.

The Technical Product Owner will own platform configuration and integration architecture while partnering with the Product Manager on the CLM product roadmap. This role partners closely with Legal, Procurement (Foodbuy), IT Architecture, and external vendors to ensure scalable, secure, and high-performing contract lifecycle solutions.

The ideal candidate brings deep experience with CLM toolsets and integrations as well as strong knowledge of CLM processes, and a proven track record of delivering complex system integrations in an enterprise environment.

Key Responsibilities

CLM Platform Ownership

• Serve as a technical product owner for the enterprise CLM platform
• Define and manage the CLM roadmap aligned to
• Legal and Foodbuy priorities.
• Configure and optimize workflows, templates, clause libraries, approval processes, metadata models, and obligation tracking.
• Drive continuous improvement of contract intake through post-signature lifecycle management.
• Lead system enhancements, module implementations, and upgrades.

Technical Architecture & Integrations

• Design and oversee REST/SOAP API integrations between CLM and enterprise systems (SAP, procurement platforms, CRM, identity management, data warehouse/snowflake, etc).
• Define data mapping, synchronization logic, and governance standards for contract metadata.
• Partner with architects and developers on middleware strategies and integration patterns.
• Ensure scalability, performance optimization, and adherence to enterprise security standards.
• Support automation of approval workflows and downstream operational processes.

Agile Product Delivery

• Translate business requirements into technical user stories and prioritized backlogs.
• Participate in sprint planning, backlog grooming, UAT coordination, and release management.
• Serve as liaison between business stakeholders and technical delivery teams.
• Monitor KPIs related to cycle time, compliance, and performance.

Governance & Reporting

• Establish data integrity and contract metadata standards.
• Support advanced reporting and analytics for Legal and Procurement leadership.
• Maintain role-based access controls and compliance with enterprise security policies.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or related field.
• 5+ years of experience in enterprise CLM platforms (Icertis, Sirion, Docusign, or similar)
• Strong experience designing and supporting API integrations (REST/SOAP).
• Experience with enterprise integration tools, middleware platforms, or cloud integration services.
• Proven experience as a Product Owner, Technical Lead, or similar role supporting enterprise SaaS platforms.
• Ideally an understanding of contract lifecycle processes across Legal and Procurement.
• Experience working within Agile delivery frameworks.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1518600

Compass Technology

MARY DICKSON