Technical Product Support Specialist
Connective Business SolutionTallahassee, FL
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Overview
Schedule
Full-time
Career level
Entry-level
Job Description
General Characteristics
Responsible for providing post-sales technical product support. This includes, but is not limited to coordinating the resolution of customer problems, maintaining and installing applications/solutions, performing bug verification, release testing and beta support for one or more products. May work at the customer site to design and install applications. Must have knowledge of one or more of the enterprise’s products and familiarity of multiple applications.
Education: Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience: 0 to 1 year of related high-tech industry and/or IT work experience.
Complexity: Learner/entry level role. Provides technical product support to one or more product(s) of low to medium complexity. Functions, somewhat independently, under general direction of more senior technical product support staff, supervisors or managers. Generally follows documented procedures and checklists.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
Responsible for providing post-sales technical product support. This includes, but is not limited to coordinating the resolution of customer problems, maintaining and installing applications/solutions, performing bug verification, release testing and beta support for one or more products. May work at the customer site to design and install applications. Must have knowledge of one or more of the enterprise’s products and familiarity of multiple applications.
Education: Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience: 0 to 1 year of related high-tech industry and/or IT work experience.
Complexity: Learner/entry level role. Provides technical product support to one or more product(s) of low to medium complexity. Functions, somewhat independently, under general direction of more senior technical product support staff, supervisors or managers. Generally follows documented procedures and checklists.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
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FAQs About Technical Product Support Specialist Jobs at Connective Business Solution
What is the work location for this position at Connective Business Solution?
This job at Connective Business Solution is located in Tallahassee, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Connective Business Solution?
Employer has not shared pay details for this role.
What employment applies to this position at Connective Business Solution?
Connective Business Solution lists this role as a Full-time position.
What experience level is required for this role at Connective Business Solution?
Connective Business Solution is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Connective Business Solution?
You can apply for this role at Connective Business Solution either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.