Technical Program Manager

Ness Digital EngineeringNew York, New York

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Job Description

Description

Job Description: Technical Program Manager

Location: Remote / Hybrid

Type: Full-Time

Experience: 8–12+ Years

About the Role

A Technical Program Manager drives complex, cross-team technical programs that require deep coordination across our client's engineering domains (AI, Data, Platform, Infrastructure, SRE, End User Computing). TPMs partner closely with engineering & product leadership to deliver initiatives where architecture, integration, reliability, performance, and technical trade-offs are central to success. TPMs are expected to be technically fluent (able to understand system design, APIs, data flows, reliability constraints), while remaining primarily accountable for program execution, cross-functional alignment, and outcomes. They will partner closely with technical leads to drive the technical implementation plans and roadmaps. TPMs must be able to work in a complex environment with matrixed teams and organizations. TPMs must provide project/program visibility to technical and business stakeholders around key projects, status, risks, and post-launch metrics.

Key Responsibilities

Program strategy & planning• Define program objectives, success metrics, scope boundaries, and sequencing. • Build an integrated roadmap across teams; manage critical path and trade-offs.

Technical coordination • Translate business goals into technical milestones and engineering deliverables. • Drive integration plans across services, APIs, data contracts, and environments. • Ensure non-functional requirements are planned: reliability, scalability, security, privacy, cost, and observability.

Execution leadership • Establish operating cadence across internal & dependent teams (working session, • project reviews, milestone reviews, launch readiness, go/no-go). • Anticipate bottlenecks; negotiate sequencing and resourcing with engineering • leaders. • Own RAID management and escalation with options and recommendations. • Release & operational readiness • Drive launch plans, cutovers, feature flags, rollback strategies, and runbooks. • Partner with SRE/Infra to ensure monitoring, alerting, SLOs, and on-call readiness.

Stakeholder management • Align engineering, product/business, security/compliance, and operations. • Communicate progress and trade-offs clearly to leadership; maintain a decision log.

A TPM consistently: • Drives cross-team execution without relying on escalation as the primary lever. • Makes ambiguity smaller: produces clear charters, milestones, and dependency • maps. • Understands enough technical detail to: • o Ask the right questions • o Surface integration risks early • o Identify missing work (e.g., telemetry, data backfills, DR, access controls)

• Anticipates and manages systemic risks (migration complexity, reliability debt, data quality). • Ships with operational excellence: readiness reviews, runbooks, SLOs, post-launch validation.

Skillset Requirements• Required • Strong program management fundamentals (project planning, dependency • mapping, RAID, stakeholder management). • Technical fluency: system design concepts, APIs, data flows, environments, CI/CD • concepts. • Experience driving cross-team software/platform/infrastructure programs. • Comfort with ambiguity and technical trade-offs; can facilitate decisions. • Preferred • Experience with AI/ML or data platforms. • Familiarity with SRE practices (SLO/SLI, incident management, observability). • Experience with large migrations, platform modernization, or reliability programs.

Success Measures • Milestones met with predictable delivery and transparent trade-offs. • Reduced integration surprises; fewer late-stage scope discoveries. • Launches meet reliability/security/operational readiness standards. • Stakeholders report high trust, clarity, and reduced coordination overhead.

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FAQs About Technical Program Manager Jobs at Ness Digital Engineering

What is the work location for this position at Ness Digital Engineering?

This job at Ness Digital Engineering is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ness Digital Engineering?

Employer has not shared pay details for this role.

What employment applies to this position at Ness Digital Engineering?

Ness Digital Engineering lists this role as a Full-time position.

What experience level is required for this role at Ness Digital Engineering?

Ness Digital Engineering is looking for a candidate with "Director" experience level.

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