Technical Project Delivery Manager

Role Overview

The IT Project Manager supports one or more technology projects and/or delivery teams, partnering with product, program, and engineering/technology leaders to embed modern iterative delivery practices and principles into day-to-day work. This includes planning, tracking, and managing projects and/or teamwork, including dependencies, risks, releases, and status updates.

They are accountable for assessing and determining project prioritization and ensuring project delivery. They do so by modeling leadership behaviors and adaptive ways of working, helping evolve and sustain an innovative, collaborative culture.

Key Responsibilities

Planning & Coordination

• Align project scope, objectives, and roadmaps with product, business, and technology strategy.

• Manage multiple projects of low to medium size or complexity, or a single project of high visibility, complexity, and/or risk.

• Partner with product, program, and technology leaders to create plans, identify risks and dependencies, and establish release schedules.

• Maintain project documentation and ensure transparency through structured communication channels.

Execution & Delivery Management

• Lead and manage events to support backlog prioritization, planning, and execution across multiple projects or complex initiatives.

• Track and report delivery health to stakeholders using leading and lagging indicators.

• Facilitate trade-off discussions using empirical delivery data to ensure milestone achievement.

• Drive shared accountability for delivery against capacity, quality standards, and business value.

• Identify, manage, and communicate risks and dependencies.

• Coordinate internal and external communications and training plans to support project execution.

Continuous Improvement & Predictability

• Implement and refine delivery processes using data insights and historical trends to improve predictability and efficiency.

• Optimize workflows and work sequencing for continuous delivery and reduced context switching.

• Identify lifecycle-based strategy updates and improvement opportunities to maximize outcomes.

Technology & Quality Oversight

• Enforce engineering excellence by managing quality standards, technical debt, incidents, and change processes.

• Accountable for effective and integrated release management, ensuring readiness across teams and clear communication.

Team Leadership & Culture

• Motivate and guide teams by fostering a culture of ownership and accountability.

• Support team formation, training, and continuous improvement through feedback and learning opportunities.

Required Skills & Qualifications

Experience & Education

• Bachelor's degree in Business, Technology, or related field (or equivalent experience).

• 5–7 years of experience in project or delivery management roles.

• Experience supporting technology delivery teams in a large enterprise environment.

Project & Professional Capabilities

• Project Planning & Roadmap Development – Ability to define scope, objectives, and timelines aligned with business goals.

• Delivery Management – Expertise in managing schedules, resources, and budgets for complex projects.

• Risk & Dependency Management – Skill in identifying risks, managing dependencies, and ensuring release readiness.

• Data-Driven Process Improvement – Using metrics and trends to optimize delivery predictability and efficiency.

• Stakeholder Communication & Influence – Providing transparency and aligning diverse stakeholders.

• Performance Monitoring & KPI Management – Tracking delivery health and reporting progress against milestones.

• Change Leadership & Adaptability – Driving adoption of modern delivery practices and fostering innovation.

• Iterative Delivery Frameworks – Deep understanding of frameworks including Scrum, Kanban, SAFe, Lean, Six Sigma, etc.

• Software Development Lifecycle (SDLC) Knowledge – Deep understanding of the phases from requirements to deployment, and the systematic implications of challenges across the lifecycle.