Technical Project Manager - MSP
SWK TechnologiesPhiladelphia, PA
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Education
PMP
Career level
Director
Remote
Remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
We are a growing managed services provider looking for a Technical Project Manager to join our Managed Cloud Services (MCS) team! This role will lead the planning, execution, and successful delivery of technology products for our MSP clients. In this role, you will serve as the primary liaison between clients, our MCS team, vendors and leadership to ensure projects are completed on time, within scope, and within budget.
What you'll do:
- Develop and maintain detailed project plans, timelines, resource schedules and budgets, lead end-to-end project delivery including initiation, planning, executing, monitoring and closeout.
- Ensure projects are delivered in accordance with contractual obligations, service level agreements and quality standards
- Build trusted relationships with client stakeholders, executives, and technical teams, serving as point of contact and manage client expectations, communicate project progress, risks, issues and milestones clearly and effectively
- Collaborate with engineers, solutions architects and service delivery teams to define technical requirements and project scope
- Coordinate implementations involving Microsoft 365, Azure, Infrastructure, Network and security solutions, data center migrations, backup and disaster recovery solutions
- Support continuous improvement initiatives to improve client satisfaction, project delivery, and operational efficiency
- Contribute to the development and refinement of project management methodologies and standards
Requirements
- Bachelor's degree or relevant Project Management experience
- 3-5 years of project management experience at a Managed Service Provider (MSP)
- Proven experience managing cloud, infrastructure, security, and migration projects
- Experience within a Managed Services Provider environment, using project management and ticketing tools
- Strong understanding of ITIL, service delivery, and MSP operational models
- Experience with Azure, AWS, and hybrid cloud environments
- Microsoft certifications in Azure, Microsoft 365, Security, or Modern Work a plus
- PMP, PMI-ACP, Scrum Master or Agile certification a plus
- Experience with HaloPSA a plus
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Work From Home
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Technical Project Manager - MSP Jobs at SWK Technologies
What is the work location for this position at SWK Technologies?
This job at SWK Technologies is located in Philadelphia, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SWK Technologies?
Employer has not shared pay details for this role.
What employment applies to this position at SWK Technologies?
SWK Technologies lists this role as a Full-time position.
What experience level is required for this role at SWK Technologies?
SWK Technologies is looking for a candidate with "Director" experience level.
Does SWK Technologies allow remote work for this role?
Yes, this position at SWK Technologies supports remote work, giving candidates the flexibility to work outside the primary office location.
What education level is required for this job?
The education requirement for this position is PMP. Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by SWK Technologies for this role?
SWK Technologies offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at SWK Technologies?
You can apply for this role at SWK Technologies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.