Technical Sales Representative Textiles

Pay: $75 - $95k/yr. DOE

Statement of Function:The Technical Sales Representative is responsible for driving revenue growth by identifying customer needs, presenting textile solutions, and providing technical expertise throughout the sales cycle. Promotes and sells wires, parts, conversions, upgrades, repairs and other mill supplies to meet and/or exceed results and performance as outlined with yearly budget. Anticipates and understands customer needs to delight and go beyond customer satisfaction. Serves as an advocate for the customer and a steward of the company.Primary Responsibilities:Build and maintain strong relationships with existing customers.Proactively calls on customers and potential customers in given territory and market segment to provide a value-added partnership with company.With customers, develops and provides specification requirements for metallic card clothing estimates. Creates estimates for customers with necessary specifications of wire, parts and labor charges.Provides technical support liaison at customer locations as well as at the company location.Develops relationships with customer's decision maker, influencers and staff.Aggressively expands market share for tech parts, regular parts and upgrades.Resolve customer issues regarding technical performance, quality, or product application.Develops and maintains database of contacts and activities as instructed by management.Maintains clear notes and reports for communication within the organization and with customers.Manages assigned territory travel schedule for efficient and cost effective travel and entertainment.Understands the market dynamics and forecasts company and total market sales monthly.

Additional Duties:Maintains existing accounts and grows market share where possible.Identify, develop, and manage new business opportunities with target markets (e.g., nonwovens and spinning).Actively searches for competitive market strategies and value-added benefits.Reports any market changes affecting company products and services.Provides progress reports, action plans, etc. to management as requested.Participates in networking opportunities where appropriate to expand the Graf Metallic brand and exposure in the marketplace.Assist and lead Field Service Teams on site when appropriate to ensure professional reputation of the company and satisfaction of the customer.

General:Adheres to policies and procedures as outlined in Employee Handbook.Supports the overall interest of company as a priority before departmental interests.Complies with all applicable safety and health standards issued by OSHA.Maintains company as a safe, clean and healthful workplace.Additional duties or assignments may be given by the General Manager or his superiors.

Knowledge/Skills:Minimum associate’s degree in textile technology, engineering, engineering technology or related field. Technical background in nonwoven carding equipment or fiber preferred.Minimum 5 years’ hands-on selling experience in industrial field with technical products, prefer experience with textile and nonwovens customers.An understanding of textile spinning, and nonwovens.Strong problem-solving mindset with a customer focused approach.Technical aptitude with engineering-based training.Established network of textile and nonwovens customers preferred.Ability to prospect and to make cold calls.Extensive overtime according to business situations, including working on weekends or holidays.Extensive domestic travel. Limited short term international travel may be required.Ability to travel long distances via automobile, airplane or other means of transportation.Valid driver’s license with good driving record.Strategic thinking.Highly motivated by challenges and results oriented.Problem solver that is experienced in manufacturing environment, maintenance and service operations.Excellent verbal and written communication skills, externally as well as internally.Excellent attention to details in both communication and strategic planning.Good time management skills.Flexibility.Excellent customer service skills.Working knowledge of Microsoft Office Suite and company specific programs.Ability to work in team environment.Attendance at job-related training classes in the U.S. and overseas as requested or agreed upon by management.