Technical Service Engineer - Dynamatic
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Overview
Job Description
Love turning complex technical challenges into success stories?
At Dynamatic, our technology powers critical operations-and when performance matters most, we rely on experts who can seamlessly bridge mechanics, electronics, and software.
We're seeking an on-site Technical Service Engineer who thrives in the field, excels at troubleshooting and diagnostics, and takes pride in getting customers back up and running better than before.
Location: On-site, Sturtevant, WI
What You'll Do:
Install, commission, and maintain equipment at customer sites
Diagnose and repair mechanical, electrical, and control system issues
Utilize software knowledge to:
Update embedded code (firmware, assembly code) for equipment calibration, optimization, or bug fixes
Collaborate with peers on root cause analysis of software/hardware issues
Train customers on operation, preventive maintenance, and troubleshooting procedures
Document service activities, including field reports, code modifications, and parts usage
Provide feedback from field issues to engineering and product development teams
Ensure compliance with safety standards and site regulations
Up to 50% travel domestically and internationally (as required, sometimes on short notice) to support customer installations and service calls
What We're Looking For:
Experience in field service, technical support, or a similar customer-facing technical role
Strong mechanical and electrical troubleshooting skills
Working knowledge of assembly language programming (x86, ARM, or similar microcontrollers)
Familiarity with firmware, low-level embedded programming, and C/C++
Knowledge of industrial automation, motion control, or drive systems
Experience with embedded systems, PLCs, and industrial control hardware
Ability to read and interpret electrical and mechanical schematics
Proficiency with diagnostic tools such as oscilloscopes and logic analyzers
Strong communication skills and the ability to work independently in field environments
Education and Experience:
Bachelor's degree in Electrical Engineering (preferred) or technical degree/related field (or equivalent hands-on experience)
Minimum 5 years of related experience, including customer-facing and/or field service work
We offer many company benefits:
- 10 paid holidays and PTO starting at two weeks per year
- 401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting
- Two medical plans: a PPO and an HDHP with an HSA
- Dental/Vision coverage
- Pet Insurance
- Company-paid Employee Assistant Program (EAP)
- Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
- Additional Voluntary Life Insurance & AD&D
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- EEO/AA/M/F/Vet/Disability
- Employee Polygraph Protection Act
- Family and Medical Leave Act
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.