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Technical Service Representative

KomatsuMesa, AZ
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development

Job Description

Join Komatsu and Be Part of Something Big!

Job Overview

We're looking for a hands-on, safety‑minded Technical Service Representative to support Electric Rope Shovel repairs at customer mine sites-primarily in Arizona and New Mexico. You'll spend your days troubleshooting electrical and mechanical issues on electric rope shovels, performing preventative maintenance, troubleshooting, and assisting with major capital rebuilds and overhauls.

This position follows the Morenci mine schedule, and works 40 - 60 hours per week. Some days this job is on the road up to 6 days a week depending on capital projects.

If you enjoy solving electrical problems, working outdoors, and supporting customers, this could be a great fit.

Key Job Responsibilities

  • Electric rope shovel troubleshooting, preventative maintenance, inspection and audit teams.
  • Accurately report machine condition, repair/maintenance recommendations, time to repair/service.
  • Facilitate development of maintenance strategies that promote safety, system reliability, and the reduction of unplanned down time.
  • Assist electricians with installations and wiring of electric rope shovels.
  • Effectively communicate to Customer Supervisors, Managers, Internal Employees, Engineering and Product Support on any customers needs.
  • Must be proficient at using Computers. Must be able to connect monitoring devices to analyze signals and interpret data that we will be gathering at any given time.
  • Electric rope shovel troubleshooting, inspection and audit teams. Accurately report machine condition, repair/maintenance recommendations, time to repair/service. Facilitate development of maintenance strategies that promote safety, system reliability, and the reduction of unplanned down time.
  • Assist electricians with installations and wiring of electric rope shovels.
  • Effectively communicate to Customer Supervisors, Managers, Internal Employees, Engineering and Product Support on any customers needs.

Qualifications/Requirements

  • Must be able to connect monitoring devices to analyze signals and interpret data that we will be gathering at any given time.
  • Must be knowledgeable in Electrical Theory and in the Electrical Field.
  • Prefer prior experience with PLCs, ABB software, Control Builder, Drive Windows, Drive Composer, instrumentation, AC/DC, motor controls, VFDs, Allen Bradley, motors, rectifiers, etc.
  • Understand how circuits work and how to read and understand Electrical Schematics.
  • Must be able to safely work in a Team Environment for the betterment of Komatsu Mining.
  • Must be prepared to perform Root Cause Analysis on failures and effectively draft reports for customers, internal personnel and Product Support.

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .

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FAQs About Technical Service Representative Jobs at Komatsu

What is the work location for this position at Komatsu?
This job at Komatsu is located in Mesa, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Komatsu?
Employer has not shared pay details for this role.
What employment applies to this position at Komatsu?
Komatsu lists this role as a Full-time position.
What experience level is required for this role at Komatsu?
Komatsu is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Komatsu for this role?
Komatsu offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Komatsu?
You can apply for this role at Komatsu either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.