Technical Service Representative

Valmet CorporationAppleton, WI

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Overview

Schedule

Full-time

Education

Engineering (PE)

Career level

Senior-level

Remote

Benefits

Career Development

401k Matching/Retirement Savings

Job Description

Valmet is seeking Technical Service Representative to provide field service and technical support for papermaking finishing equipment. This customer-facing role is responsible for equipment installation, commissioning, troubleshooting, maintenance, repairs, and operator training. The ideal candidate will have strong mechanical aptitude and experience supporting industrial equipment within the paper industry or related manufacturing environments.

Provide technical support and advisory services to customers and contractors.
Assist with equipment installation, startup, and commissioning activities.
Perform preventive maintenance, troubleshooting, repairs, and field service work.
Prepare service reports and maintain accurate documentation.
Train customer personnel on equipment operation and maintenance.
Conduct site audits and identify opportunities for equipment and process improvements.
Support customers throughout the United States and North America.

What you'll need:

Associate's or Bachelor's degree in Mechanical Engineering, Papermaking Technology, or a related technical field.
3-5 years of technical experience within the papermaking industry or a related industrial environment.
Strong mechanical troubleshooting and problem-solving skills.
Ability to work independently and manage field assignments with minimal supervision.
Strong communication and customer service skills.
Ability and willingness to travel extensively throughout North America.

We Offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Valmet provides competitive compensation, comprehensive benefits, retirement savings programs, and opportunities for professional growth and advancement. Employees are encouraged to contribute ideas, develop new skills, and make a meaningful impact on our customers' success.

Additional Information

To be included in the recruiting process, please apply directly online through Valmet's career site.

Selected candidates may be required to complete pre-employment screening in accordance with local requirements.

Join Valmet and help deliver exceptional customer experiences while supporting the success of our Spare Parts business.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! www.valmet.com/careers

Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.

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FAQs About Technical Service Representative Jobs at Valmet Corporation

What is the work location for this position at Valmet Corporation?

This job at Valmet Corporation is located in Appleton, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Valmet Corporation?

Employer has not shared pay details for this role.

What employment applies to this position at Valmet Corporation?

Valmet Corporation lists this role as a Full-time position.

What experience level is required for this role at Valmet Corporation?

Valmet Corporation is looking for a candidate with "Senior-level" experience level.

Does Valmet Corporation allow remote work for this role?

Yes, this position at Valmet Corporation supports remote work, giving candidates the flexibility to work outside the primary office location.

What education level is required for this job?

The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Valmet Corporation for this role?

Valmet Corporation offers following benefits: Career Development and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Valmet Corporation?

You can apply for this role at Valmet Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.