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Technical Services Advisor

Ensight SolutionsElizabethtown, KY
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Overview

Schedule
Full-time
Education
Engineering (PE)
Career level
Senior-level
Remote
On-site
Benefits
Career Development

Job Description

We are seeking a HVAC Technical Advisor for our Kentucky & southern Indiana market supporting the commercial and applied products sold by Koch Air. This Technical Advisor will join an experienced team that drives world class customer support over the entire Koch Air footprint.

Job activities include but are not limited to:

Assist contractor technicians with troubleshooting HVAC products sold by Koch Air, functioning as a technical expert, using phone and virtual means.Utilize the latest software technologies including Microsoft Office, PowerPoint, and electronic communication platforms to effectively provide timely and accurate information to our contractor technicians.Provide technical expertise on new product designs, redesigns, and recalls.Coordinate and facilitate on-site visits with contractor technicians to resolve HVAC product performance issues.Identify and facilitate training programs for contractor technicians via classroom, virtual meetings or on-site.

Qualified candidates will have:

Bachelor's degree in engineering OR 2-year technical degree with 10 years HVAC service experience.Experience with commercial applied HVAC equipment required and VRF preferred.Prior experience as an HVAC Service Technician or Technical Advisor.Strong communication skills both verbally and written.

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FAQs About Technical Services Advisor Jobs at Ensight Solutions

What is the work location for this position at Ensight Solutions?
This job at Ensight Solutions is located in Elizabethtown, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ensight Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Ensight Solutions?
Ensight Solutions lists this role as a Full-time position.
What experience level is required for this role at Ensight Solutions?
Ensight Solutions is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Ensight Solutions for this role?
Ensight Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ensight Solutions?
You can apply for this role at Ensight Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.