Technical Support Engineer (Package Substrate) Bilingual In Korean

Cesna RecruitmentCupertino, CA

Apply with Sonara

Overview

Schedule

Full-time

Education

Engineering (PE)

PMP

Career level

Senior-level

Remote

On-site

Job Description

1) Main Responsibilities

- Provide technical support for customer development programs (Mobile AiP, SiP, FC-CSP, RF).

- Resolve technical issues and drive performance stabilization at the customer.

- Identify and develop PoC opportunities through customerengagement.

- Guide BOM and substrate structure selection using LGIT technicalsolutions.

- Lead design reviews, TRA assessments, yield improvement, and production readiness.

- Coordinate between customer engineering and LGIT R&D, Process,Quality, and Manufacturing.

2) Others

- Conduct regular customer meetings and technical presentations.

- Collect customer VOC and market intelligence to shape technology roadmaps.

- Support technology promotions, exhibitions, and strategic customer engagements.

- Promote advanced substrate technologies (Hybrid Stack-up, Fine Pattern, Cavity, Hyper Flex).

Requirements

- Bachelor's degree or higher in Engineering, Materials Science, Chemistry, or a related field.

- Bilingual in both English and Korean

- - 10+ years in package substrate development, process or customer engineering, or technical marketing.

- Proven record of leading substrate projects through mass production.

- Experience supporting major semiconductor customers preferred.

- Deep knowledge of substrate processes, materials, structures, and design rules.

- Hands-on experience with ABF, ETS, Hybrid Stack-up, Cavity, Fine Pattern, and RF.

- Ability to translate customer requirements into technical solutions.

- Experience in NPI, yield improvement, and production transfer.

- Strong customer relationship management skills.

- Clear technical presentation and communication skills.

- Project management and problem-solving capability.

- MS Office (PowerPoint, Excel, Word).

- Six Sigma Green Belt or equivalent preferred.

- PMP or equivalent project management certification preferred.

Travel:

- On-site customer support with frequent customer engagement.

- Frequent travel to customer sites within the U.S.

- Periodic travel to Korea for engineering and business reviews.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Technical Support Engineer (Package Substrate) Bilingual In Korean Jobs at Cesna Recruitment

What is the work location for this position at Cesna Recruitment?

This job at Cesna Recruitment is located in Cupertino, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cesna Recruitment?

Employer has not shared pay details for this role.

What employment applies to this position at Cesna Recruitment?

Cesna Recruitment lists this role as a Full-time position.

What experience level is required for this role at Cesna Recruitment?

Cesna Recruitment is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position includes Engineering (PE) and PMP. Candidates with relevant qualifications or equivalent experience may also be considered.

What is the process to apply for this position at Cesna Recruitment?

You can apply for this role at Cesna Recruitment either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.