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Technical Support Management (Tsm) Specialist

Solvere Technical GroupMobile, AL

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Overview

Remote
On-site

Job Description

Solvere Technical Group is actively seeking a qualified candidate for a Technical Support Management (TSM) Specialist position on an upcoming opportunity with the U.S. Coast Guard. This position is contingent on award.

SPECIFIC DUTIES & RESPONSIBILITIES:

  • Serve as the Local TSM Administrator (Security+ certified); provide TSM System and ETC system overview training to OPC PRO personnel, USN INSURV team members, and shipbuilder personnel.
  • Support tracking of deficiency records including Surveillance, Test Witnessing, Compartment Completion Inspections, Corrective Action Requests (CAR), Trial Cards, and Project Management records.
  • Develop and maintain ship-unique data and database for OPC PRO deficiency record input into the ETC tool and TSM system.
  • Assist OPC PRO personnel in maintaining and updating deficiency record status from creation through closure in the ETC tool and TSM system.
  • Assist in preparation of technical briefings, assessments, audits, and milestone reviews; prepare weekly program management and financial metric status reports.
  • Maintain ETC creation capability during pre-trial production inspection and test cycles; transfer cutter ETC pre-trial deficiencies and Quality CARs into TSM.
  • Assist with creation of new trial cards; support pre-screening and screening activities before, during, and post trials.
  • Maintain a deployable mini-LAN for sea trials (up to 20 laptops and associated infrastructure) IAW Coast Guard and NAVSEA TSM requirements.
  • Respond to USN INSURV trial card database requests; attend meetings and support program reviews as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Proficiency in the Government TSM system and ETC tool.
  • Expertise in Microsoft Office suite applications.
  • Ability to develop and maintain ship-unique databases and deficiency record tracking.
  • Physical ability to perform moderate walking and movement through an active shipyard.

EDUCATION, CERTIFICATION AND EXPERIENCE:

  • Bachelor's degree required; or at least six (6) years of additional relevant experience may be substituted in lieu of degree.

  • At least six (6) years of relevant experience.

  • Knowledge of ship construction deficiency records management process.

  • Knowledge of Government TSM system and ETC tool.

WORK LOCATION:

  • Mobile, AL

SECURITY:

  • Security+ certification required.

  • Secret level security clearance required.

  • Non-Disclosure Agreement (NDA) required.

BENEFITS

Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company’s 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.

About the Company Visit: www.solveretechnical.com

Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.

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FAQs About Technical Support Management (Tsm) Specialist Jobs at Solvere Technical Group

What is the work location for this position at Solvere Technical Group?
This job at Solvere Technical Group is located in Mobile, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Solvere Technical Group?
Employer has not shared pay details for this role.
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