Technical Support Representative ($17.00/Hr) - 169044

A-Line Staffing Solutions LLCSmithfield, RI

$17 - $17 / hour

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Overview

Compensation

$17-$17/hour

Job Description

A-Line Staffing is now hiring Technical Support Call Center Representative in Smithfield, RI . The Technical Support Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Technical Support Call Center Representative position, please contact Lindsay at

5867107959

LKOPASZ@ALINESTAFFING.com

Technical Support Call Center Representative Compensation

The pay for this position is $17.00 per hou
Benefits are available to full-time employees after 90 days of employment
A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Technical Support Call Center Representative Highlights

This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
T he required availability for this position is Monday–Friday, flexible 8-hour shifts that may change to support day/night projects and multiple time zones. Paid training is onsite and scheduled between 8:00 AM – 8:00 PM.

Technical Support Call Center Representative Responsibilities

Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades
Answer inbound calls through a queue and place outbound calls as needed
Document calls, update tracking applications, and complete system validations
Send project updates through email and Excel when not actively on calls
Support multiple technology rollout projects simultaneously
Ensure project implementation protocols are followed during live deployments

Technical Support Call Center Representative Requirements

Minimum 1 year of relevant work experience required
Clear verbal and written communication skills
Basic troubleshooting and problem-solving skills
Ability to manage multiple projects and shifting priorities
Schedule flexibility to support projects in different time zones and occasional evening/night work
High School Diploma or GED
Attendance is mandatory for the first 90 days

Technical Support Call Center Representative Preferred Qualifications

Working knowledge of Microsoft Outlook, Word, and Excel
IT hardware installation experience preferred, but not required
Prior experience in technical support, help desk, or technology deployment environments preferred

If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

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FAQs About Technical Support Representative ($17.00/Hr) - 169044 Jobs at A-Line Staffing Solutions LLC

What is the work location for this position at A-Line Staffing Solutions LLC?

This job at A-Line Staffing Solutions LLC is located in Smithfield, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at A-Line Staffing Solutions LLC?

Candidates can expect a pay range of $17–$17 per hour for this role.

What employment applies to this position at A-Line Staffing Solutions LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at A-Line Staffing Solutions LLC?

You can apply for this role at A-Line Staffing Solutions LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.