Technical Training Facilitator
T5 Data CentersCharlotte, NC
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Tuition/Education Assistance
Job Description
Company Description:
Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!
The world's biggest companies trust T5 with their data center operations.
At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, were proud to foster an inclusive culture of excellence and progression that's dedicated to serving our customers.
Commitment to Diversity & Military Veterans
Battle-Tested Leadership Experience
100% Data Center Focused
Owner-Operator Mindset
Job Description:
The Technical Training Facilitator plays a pivotal role in advancing organizational excellence by designing, creating, implementing, and managing a comprehensive technical training program. With a focus on cultivating a skilled and proficient workforce, this role aims to bridge the gap between current capabilities and evolving technical requirements. By conducting thorough needs assessments, developing cutting-edge curricula, and employing innovative training methodologies, the Technical Training Program Specialist ensures that personnel acquire and master the essential technical skills necessary for optimal job performance. This position is dedicated to fostering a culture of continuous learning and professional development, contributing to the overall success of T5 and the advancement of our personnel.
RESPONSIBILITIES
Create engaging and effective training materials, including presentations, manuals, e-learning modules, and hands-on exercises that align with organizational goals and address the specific technical skills and knowledge required, ensuring they are up to date with the latest industry trends and technologies.
Deliver technical training sessions through various formats, such as instructor-led training, virtual classrooms, webinars, and workshops, ensuring participants grasp complex concepts and practical applications.
Conduct assessments to identify the training needs of employees and teams, collaborating with stakeholders to understand technical skill gaps and learning requirements.
Training facilitation
Develop and implement evaluation mechanisms to assess the effectiveness of training programs, collecting feedback from participants and stakeholders to continuously improve content and delivery methods.
Utilize Learning Management Systems (LMS) to organize and track training initiatives, managing course enrollment, tracking participant progress, and reporting requirements.
Work closely with subject matter experts (SMEs) and site training representatives (STRs) to ensure the accuracy and relevance of training content, incorporating real-world examples and case studies.
Utilize instructional design principles, adult learning theory, and instructional technologies to design and develop high-quality learning materials, including online courses, e-learning modules, instructor-led training materials, job aids, and assessments.
Stay updated with the latest trends, technologies, and best practices in instructional design and adult learning. Identify and recommend innovative approaches to enhance learning experiences.
All other duties consistent with your role as you may be assigned by T5FM management.
Up to 75% travel
Qualifications:
EDUCATION AND EXPERIENCE
Minimum 5+ years of mission critical environment experience
Minimum 1+ year of Learning Management System experience
Experience with Camtasia, Snagit, Adobe Suite products is a plus
Experience with instructional learning methodologies is a plus
Train the trainer certification a plus
KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES
Exceptional organizational, quantitative, and problem-solving skills, required.
Exceptional attention to detail, required.
Ability to approach problems both logically and creatively, required.
Ability to interact professionally with all levels of the organization, required.
Strong organizational and time management skills
Highly collaborative with proven ability to build strong partnerships
Excellent written, verbal, and interpersonal communication skills
Highly computer literate with proficiency in windows OS and related business and communication tools
Ability to create and modify training content within Learning Management Systems (LMSs)
Project management skills, balancing multiple projects and competing priorities
Independent self-starter
Additional Information:
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand, walk, sit, climb, and balance
Ability to stoop, kneel, crouch and crawl using both arms and legs
Ability to pick-up minimum 60 lbs.
Ability to reach with both hands and arms
Ability to grasp, push, and pull objects
Ability to smell, talk and hear
Ability to use hands and arms to reach, handle, feel, and type
Ability to see at close and distance ranges and the ability to see and correctly distinguish color
Ability to work inside and outside
All your information will be kept confidential according to EEO guidelines.
T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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FAQs About Technical Training Facilitator Jobs at T5 Data Centers
What is the work location for this position at T5 Data Centers?
This job at T5 Data Centers is located in Charlotte, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at T5 Data Centers?
Employer has not shared pay details for this role.
What employment applies to this position at T5 Data Centers?
T5 Data Centers lists this role as a Full-time position.
What experience level is required for this role at T5 Data Centers?
T5 Data Centers is looking for a candidate with "Senior-level" experience level.
What benefits are offered by T5 Data Centers for this role?
T5 Data Centers offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at T5 Data Centers?
You can apply for this role at T5 Data Centers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.