Technical Writer & Content QA Specialist: 26-01219
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Overview
Compensation
$60-$70/hour
Job Description
Primary Skills: Technical Writing Advanced, AI QA Expertise, Content Strategy Intermediate, LLM Understanding Intermediate, CMS Management Intermediate Contract Type: W2 Duration: 6+ Months Location: Remote Pay Range: $60 - $70 Per hour on W2Job Summary:Our client seeks a skilled professional to create and refine internal knowledge base content while rigorously evaluating AI support bot outputs. This role involves a dynamic workflow of writing, testing AI accuracy, and directly addressing content gaps that impact user support. Successful candidates will bridge the technical accuracy of documentation with the intelligent retrieval capabilities of AI systems.Key Responsibilities:
- Develop and update clear, accurate, and discoverable knowledge articles.
- Test and analyze AI support bot responses for correctness and relevance.
- Investigate AI inaccuracies and resolve them by updating or creating content.
- Collaborate with AI development teams to improve system performance.
- Ensure content is optimized for AI parsing and enterprise search.
- Proven experience in creating technical or help center documentation.
- Ability to critically evaluate AI outputs and trace root causes of errors.
- Understanding of how content structure and plain language benefit AI systems.
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FAQs About Technical Writer & Content QA Specialist: 26-01219 Jobs at Akraya Inc.
What is the work location for this position at Akraya Inc.?
This job at Akraya Inc. is located in Los Gatos, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Akraya Inc.?
Candidates can expect a pay range of $60–$70 per hour for this role.
What employment applies to this position at Akraya Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Akraya Inc.?
You can apply for this role at Akraya Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.