Technology Architect | Sdn-Nfv | Software Defined Wan( Sdwan)

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: POC: Raju

Job Details:Job title: Fortinet and/or Versa SD-WAN platformsWork Location with Zip code: Richardson, TX 75082Duration of the project: 12 Months

This role requires any travel (Yes/No): NOPlease confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day oneIs this a 100% remote role? NOVendor rate range:Minimum years of experience required: 12+ YearsWould you require the candidates to meet you for an in-person interview?: Video/Virtual InterviewEducation Qualification required: BE

Must have skills:Strong hands-on experience in Fortinet and/or Versa SD-WAN platforms , Ability to act as the technical point of contact between Telecommunication, , and OEM/vendor teams

Detailed Job Description:Strong hands-on experience in Fortinet and/or Versa SD-WAN platformsAbility to act as the technical point of contact between Telecommunication, , and OEM/vendor teams

Experience in:Day-to-day technical coordinationIssue triaging and prioritizationDefect tracking and escalation follow-upFeature clarification with OEM teamsSupport for certification and engineering teams

Good understanding of:SD-WAN incidents, defects, feature behavior, and release dependenciesChange coordinationProblem managementConfiguration and platform behavior analysis

Ability to support:Technical discussions with customer teamsEscalations with vendor TAC/product engineeringTracking of open issues, dependencies, and resolution plansStrong documentation and reporting skills:MOMsAction trackersRisk / issue logsWeekly governance updatesOnsite Resident Engineer should additionally haveStrong customer-facing communicationHands-on troubleshooting capabilityAbility to representin Telecommunication operational and technical forumsAbility to work closely with vendor engineering/support teams for rapid resolutionGood understanding of both platform engineering and operational coordinationOffshore Coordination / Support resource should additionally haveStructured tracking and reporting capabilityFollow-up with labs, network engineering, and OEM teamsSupport for documentation, issue logs, certification dependencies, and meeting governance

Minimum years of experience: 12+ yearsEducation: Bachelor's or Master of Engineering

Custom Fields:Name: Intake Call RequestedValue: true

Name: Intake Call CompletedValue: true

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.