Technology Operations Consultant

Truist BankCharlotte, North Carolina

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Overview

Schedule

Part-time

Education

Network (CCNA, CCNP, CCIE)

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Implements technology operations for assigned domains to achieve operational targets and maintain production stability, scalability, and security across relevant platforms, infrastructure, systems, and networks. Works independently to design, implement, and govern technical solutions within the job area, developing and refining approaches through deep analysis and collaboration, contributing to technical roadmaps and goals, and driving improvements that align with organizational and regulatory requirements.ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Delivers technology operations for assigned systems or services, working independently under general supervision to meet targets for performance, availability, reliability, and security.

2. Owns and executes defined processes within the area of responsibility, contributing to the development and maintenance of technology standards, runbooks, and governance patterns, and applying them consistently to reduce risk, support compliance, and improve daytoday operations.

3. Leads components of larger initiatives or moderately complex efforts within the job area by planning, designing, and implementing technical solutions and operational improvements, collaborating with other teams and, where appropriate, coordinating tasks for lowerlevel technical professionals.

4. Demonstrates innovative thinking by analyzing current tools and processes, evaluating emerging technologies, automation, and optimization techniques, and implementing changes that improve efficiency, reliability, or supportability for owned services.

5. Provides technical guidance and informal coaching to teammates by participating in design and code reviews, assisting with complex troubleshooting, and sharing best practices, patterns, and documentation.

6. Translates technical and business requirements into practical implementation plans, offering recommendations that support enhancements to products, services, or operational practices.

7. Collaborates with vendors, partners, and adjacent teams to support integration, solution design, and adherence to operational and architectural expectations.

8. Monitors and analyzes operational metrics, logs, and observability data for owned services, using deep analysis to identify issues, propose remediation options, and drive continuous improvement activities that materially affect jobarea performance.

9. Serves as a technical contact point for vendors, partners, and adjacent teams on assigned solutions or services, collaborating on design and integration choices and helping ensure they align with established operational and architectural expectations.

10. May perform incident response for medium‑to‑high priority issues, including identification, triage, troubleshooting, and restoration, while collaborating across teams to diagnose root causes and implement long‑term fixes.

11. Contributes to the design and maintenance of incident management, disaster recovery, and business continuity procedures for the assigned domain, and may lead technical investigation and resolution for significant incidents within area of responsibility.QualificationsRequired Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree Information Technology, Computer Science, or related technical discipline.

2. Minimum of 5 years of progressive experience in technology operations.

3. Advanced understanding of IT infrastructure, cloud technologies, security, compliance, and risk management.

4. Proven track record in technology governance, strategic planning, and operational excellence.

Preferred Qualifications

1. Advanced certifications such as CISSP, CCIE, Microsoft Certified: Azure Solutions Architect Expert, or equivalent.

2. Extensive experience with multi-cloud environments, automation frameworks, and infrastructure as code.

3. Knowledge of ITIL, DevOps, Agile methodologies, and enterprise architecture frameworks.

4.AWS Cloud, Data Stax and Kafka experience

5. AWS Cloud OPS certification preferred

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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FAQs About Technology Operations Consultant Jobs at Truist Bank

What is the work location for this position at Truist Bank?

This job at Truist Bank is located in Charlotte, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Truist Bank?

Employer has not shared pay details for this role.

What employment applies to this position at Truist Bank?

Truist Bank lists this role as a Part-time position.

What experience level is required for this role at Truist Bank?

Truist Bank is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Network (CCNA, CCNP, CCIE). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Truist Bank for this role?

Truist Bank offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Truist Bank?

You can apply for this role at Truist Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.