Technology Risk Manager

About Our Company

We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Within the Technology Risk Office (TRO), the Technology Risk Manager will execute and monitor the Technology operating model to ensure it reliably meets enterprise information technology needs and applicable regulatory expectations. This role partners closely with Technology, Business, Risk, Compliance, and Audit teams to implement and sustain an integrated risk management framework that drives strong technology performance while meeting governance, control, and compliance requirements.

The role operates within the First Line of Defense and is accountable for embedding risk management practices into day-to-day technology activities, supporting operational resilience, regulatory readiness, and sound risk decision making.

Key Responsibilities

• Execute and maintain the Technology operating model in alignment with enterprise Operational Risk Management (ORM) minimum standards and regulatory expectations, partnering with Technology leaders and business stakeholders to deploy, manage, and govern the Technology Risk Management Program, including Governance and Oversight, RCSA, Risk Events, Risk of Change, and Operational Soundness activities (process reviews and control testing).

• Promote effective risk identification, assessment, mitigation, and monitoring across Technology processes.

• Engage with Technology, Risk, Compliance, and Audit partners to ensure risks are transparently communicated and appropriately managed.

• Support and participate, under the direction of senior Technology Risk leadership, in regulatory examinations and ongoing supervisory engagement, including:

• Federal Reserve quarterly meetings

• OCC IT examinations

• FINRA and SEC readiness assessments

• Coordinate and support responses to Internal Audit reviews and industry audits, including, SOC 2, ISAE, and similar assessments.

• Track and report on Technology risk issues, remediation plans, and control effectiveness using established governance and reporting forums.

• Contribute to continuous improvement of risk processes, tooling, and operating practices within the Technology organization.

• Build strong working relationships with Technology teams by explaining risk and control expectations in clear, practical terms and helping them achieve high‑quality outcomes.

• Look for practical ways to improve how risk work gets done, including clearer documentation, better use of tools, and more efficient reporting.

• This is an individual contributor role with responsibility for owning and delivering assigned risk activities.

Required Qualifications

• Experience in public accounting, consulting or internal audit.

• Broad information technology experience.

• Relevant experience in technology risk, operational risk, IT controls, or related fields.

• Strong understanding of controls within a technology environment, including design and operational effectiveness.

Preferred Qualifications

• Proven ability to operate effectively in ambiguous, dynamic, and evolving environments.

• Demonstrated ability to manage multiple priorities, meet deadlines, and balance competing demands.

• Experience building and sustaining collaborative relationships across diverse stakeholder groups.

• High attention to detail with strong organizational skills.

• Solid analytical, critical thinking, and decision‑making capabilities.

• Strong verbal and written communication skills, including the ability to communicate risk concepts to both technical and non‑technical audiences.

• Financial services experience strongly preferred, particularly within Asset Management, Brokerage, Insurance, or Annuities.

• Experience with ServiceNow IRM/GRC or similar risk management platforms.

• In depth knowledge of SOC2, SOX

• Knowledge of industry standard frameworks and regulatory guidance, such as:

• COBIT, ITIL, NIST

• Regulatory bodies and guidance including FFIEC, FCA, or equivalent

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $112,000 - $137,000 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Technology

Line of Business

TECH Technology

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.