Technology Solutions Technician
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Overview
Job Description
Company Details
We provide a comprehensive range of technology products and services that help you get the most out of each work day. Tools like Trimble's complete portfolio of solutions for the construction industries, as well as machine control systems for heavy equipment, increase production while reducing operating costs. Our team serves Nebraska and Pottawattamie County, Iowa, and is also part of a dedicated global distribution network for the most complete portfolio of technology systems available to the construction markets.
Position Overview
The Technology Solutions Technician for Sitech is responsible for installing new equipment, providing customer training on proper usage, and delivering timely support by diagnosing and resolving technical issues. This position can be located anywhere from York to Lexington.
If you have any questions prior to applying, please reach out to our Recruiting team at recruiting@nmc-corp.com or 402-891-7555.
PRIMARY JOB DUTIES:
- Install GPS units, displays, and related technology on construction equipment
- Train customers on proper use of hardware and software
- Respond to service calls and resolve hardware/software issues, including reconfigurations as requested
- Manage and coordinate installation and training schedules; engage additional resources as needed and submit billing documentation to the Office Manager
- Identify opportunities to cross-sell products and pass leads to the sales team
- Perform other duties as assigned by management
About NMC CAT
At NMC Cat, we will provide you with a different set of tools to help you advance your career. We take pride in developing strong relationships with our employees and are a company people are proud to work for. We create a work environment that promotes training and development as well as opportunities for employees to reach their professional goals.
BENEFITS:
- Medical (and FSA/HSA plans), Dental, Vision Insurances
- Paid Vacation and Holidays
- Company-paid Basic Life Insurance
- Supplemental Term Life Insurance
- 401(k) with Profit Sharing
- Tuition Reimbursement and In-house Training Dept.
- Paid Military Leave
- Short and Long-Term Disability
- Safety Glasses and Boot Program
NMC Cat is an equal opportunity employer and affords equal opportunity to all applicants for all positions. NMC Cat shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
- The job duties listed in this job posting do not constitute a complete and exclusive list. NMC Cat further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.
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