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Technology Support Technician

Sport ClipsGeorgetown, Texas

$55,000 - $60,000 / year

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
Option for remote
Compensation
$55,000-$60,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources
At Sport Clips, technology is at the heart of how we support our teams and deliver an exceptional experience to our clients. We’re looking for a Technology Support Technician who thrives on solving problems, helping people, and keeping systems running smoothly.
In this role, you’ll be a key player in supporting both our corporate teams and retail locations—ensuring everything from laptops to POS systems works seamlessly. If you love hands-on tech, fast-paced environments, and making a real impact, this is your opportunity.This role is based in Georgetown, TX and you MUST be able to work onsite a minimum of 4 days a week.
What You’ll Do
Technology Deployment & Support
  • Set up, image, and deploy laptops and workstations for in-office and remote employees 
  • Troubleshoot and resolve hardware and software issues to keep teams productive 
Business Application Support
  • Support internal platforms and applications used across the business 
  • Train and guide team members so they can get the most out of our tools 
Retail Technology Support
  • Support retail operations with a focus on POS systems and kiosks 
  • Quickly resolve store-level tech issues to minimize downtime 
Asset Management
  • Track and manage IT assets with accuracy and attention to detail 
  • Perform upgrades and maintenance to keep systems compliant and reliable 
Security & Compliance
  • Maintain strong security practices and protect company data 
  • Stay current on emerging threats and best practices 
User Training & Helpdesk Support
  • Provide friendly, effective support to end-users 
  • Document all work in our ITSM system (Jira) for visibility and tracking 
Collaboration & Innovation
  • Partner with IT and business teams to improve processes 
  • Help build and maintain a knowledge base to empower users 
What You Bring
Technical Skills
  • 1+ years of IT support experience or equivalent (Degree, A+, or hands-on experience) 
  • Strong troubleshooting skills across hardware, software, and networking 
  • Experience with Windows, macOS, and Microsoft 365 
  • Knowledge of networking basics (VPN, TCP/IP, DNS, DHCP, firewalls) 
  • Familiarity with POS systems and retail tech environments 
  • Experience with ticketing systems like Jira 
Problem Solving & Ownership
  • Ability to think critically and solve issues end-to-end 
  • Comfortable working independently and managing multiple priorities 
Communication & Customer Focus
  • Excellent communication skills—technical and non-technical 
  • Patient, friendly, and professional approach to user support 
  • Strong customer-first mindset, even under pressure 
Growth Mindset
  • Eagerness to learn new tools and technologies 
  • Adaptability in a fast-changing environment 
  • Team-oriented with a willingness to share knowledge 
 Additional Details
  • Ability to lift up to 50 lbs (equipment setup) 
  • Occasional travel for on-site support 
  • Flexibility for after-hours or weekend support when needed 
 Why Join Sport Clips?
  • Be part of a growing, tech-driven organization 
  • Work in a collaborative, supportive IT team 
  • Make a direct impact on both corporate and retail operations 
  • Opportunity to grow your skills and career 

Flexible work from home options available.

Compensation: $55,000.00 - $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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FAQs About Technology Support Technician Jobs at Sport Clips

What is the work location for this position at Sport Clips?
This job at Sport Clips is located in Georgetown, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Sport Clips?
Candidates can expect a pay range of $55,000 and $60,000 per year.
What employment applies to this position at Sport Clips?
Sport Clips lists this role as a Full-time position.
What experience level is required for this role at Sport Clips?
Sport Clips is looking for a candidate with "Entry-level" experience level.
Does Sport Clips allow remote work for this role?
Yes, this position at Sport Clips supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Sport Clips for this role?
Sport Clips offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Sport Clips?
You can apply for this role at Sport Clips either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.