Overview
Job Description
TELECOM FIELD TECHNICIAN
Department: Field Services Reports To: Field SupervisorPosition Summary Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Kalispell, Montana market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring 2 open positions.
Responsibilities:
- Responsible for all network field activity on the MtnMax network.
- Install and test new customer services in residential or business locations.
- Fiber splicing
- Troubleshoot and resolve network outages and issues.
- Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
- Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
- Read and interpret Network Diagrams and/or detailed instructions.
- Operate a company vehicle in accordance with safe driving practices.
- Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
- Provide excellent customer service.
Qualifications:
- Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred)
- Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia.
- Experience with installing & handling various fiber optic cable types including single mode & multimode.
- Willingness to work in confined spaces, if necessary.
- Keen attention to detail and adherence to established standards.
- Powerful sense of accountability for safety, quality, and productivity
- Openness and availability to work flexible long hours, based on project requirements.
- Able to lift up to 50lbs and can carry a ladder.
- Must have a valid driver’s license with a clean driving record
COMPENSATION, BENEFITS AND ADDITIONAL INFORMATION
- The anticipated hourly range for this position is $22.00 – $28.00 per hour. Final compensation will be determined based on factors such as the candidate's experience, skills, and internal equity.
- This position may be eligible for an annual discretionary bonus, based on individual performance and company profitability.
- 4 Medical plans with employer contributions for employees and dependents
- Dental and Vision insurance
- Life Insurance and AD&D
- Voluntary Life Insurance
- Disability Insurance
- 401(k) retirement plan+ employer match
- 15 PTO days, 9 paid holidays + 2 floating holidays
- This position requires the ability to pass a standard background check upon offer of position.
- At least 2 professional references are required.
- Accept a Conditional Offer of Employment.
- Successfully Pass a Post-Offer, Pre-Employment Drug Test before your official start date.
- This requirement is strictly administered under the guidelines of the Vero Drug & Alcohol Testing Policy and Procedure to ensure a safe workplace, free from the effects of substance abuse, as outlined in our commitment to safety.
- Substances Tested: The screening will test for a range of substances and their metabolites, including (but not limited to) Amphetamines, Cocaine, Opiates, and PCP. Marijuana (THC) is not tested in pre-employment screens.
- Failure to pass the required drug screen or refusal to comply with testing procedures will result in the offer of employment being rescinded. We encourage all applicants to review the full policy upon request for a complete understanding of our standards.
- Safety-Sensitive Roles: This requirement applies to all applicants seeking employment. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment. Marijuana (THC) is tested in Post-Accident and Random Testing.
Vero Fiber
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