Telecommunication Associate I-Iv (Voice)

Position at New York City Transit

Title: Telecommunication Associate I-IV (Voice)

First Date of Posting: January 29, 2026

Last Date of Filling: Open until filled

Authority: TA

Department: Subways

Division/Unit: MOW Engineering - Communications & System Engineering

Reports to: Senior Director, Systems Engineering

Work Location: 2 Broadway, New York, NY 10004

Hours of Work: 8:00 AM - 4:00 PM

Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified

candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your

resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link

https://www1.nyc.gov/site/dcas/employment/55-a-program.page

COMPENSATION

• Telecommunications Associate I (Voice): $59,346.00
• Telecommunications Associate II (Voice): $82,809.00
• Telecommunications Associate III (Voice): $88,990.00
• Telecommunications Associate IV (Voice): $99,371.00

RESPONSIBILITIES

The Telecommunications Associate I-IV (Voice) will support the design, construction, deployment, operation, and maintenance of critical telecommunications systems across NYCT facilities. This role is essential for ensuring reliable communication networks, including emergency systems, radio infrastructure, public address (PA) systems, and fiber optic cabling. The position involves both technical oversight and contract coordination, representing MOW Engineering C&SE to ensure system reliability and compliance with MTA NYCT standards.

• Support and oversee the design, construction, deployment, and maintenance of voice systems, including PBX/KSU systems, emergency phones, and public address systems (PA).
• Support installation of fiber optics and structured cabling (CAT6) across communication rooms and field sites.
• Coordinate the installation and testing of radio systems (UHF/VHF), SCADA-linked communications cabinets, and intercom systems, including Help Point (HP), elevator and platform intercoms.
• Monitor SONET networks and other network infrastructure (e.g., PSLAN).
• Coordinate preventive maintenance and repairs with vendors to minimize downtime across the radio systems, PA systems, and emergency communication systems.
• Lead telecommunications projects from planning through commissioning, ensuring alignment with MTA requirements.
• Facilitate Communications Kickoff Meetings with vendors and contractors to review project scope and milestones.
• Solicit and evaluate bids from vendors for large telecom projects, ensuring compliance with NYCT standards.
• Perform system acceptance testing and inspections to verify fiber optic and cabling installations.
• Participate in cross-disciplinary reviews to ensure the telecommunications infrastructure aligns with system-wide goals.
• Conduct regular evaluations and generate status reports on the performance of all telecom systems.
• Maintain detailed inventories of telecom equipment, including radios and fiber optic components.
• Track invoices and purchase orders related to telecommunication services and equipment.
• Prepare comprehensive reports on telecom project progress and system performance metrics.
• Act as a primary point of contact for telecom-related Contracts including in PA systems, radio systems, or intercom networks.

EDUCATION AND EXPERIENCE

Telecommunications Associate I - IV (Voice)

• One year of satisfactory, full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in voice telecommunications or a closely related electronics planning, electronics management, and/or electronics service environment; and:
• A baccalaureate degree from an accredited college including or supplemented by 24

semester credits in voice telecommunications (telephone, radio, microwave, fiber optic

and cellular service), telecommunications technology, electronics, physics, mathematics, computer science, and/or planning and analysis of electronic systems; or related area; or

• A four‐year high school diploma and certificates, badges, or technical education in

telecommunications equivalent to 6 months of full-time training or 24 semester credits; or

• Two years of experience as described in "1" above and:
• A baccalaureate degree; or
• An associate degree from an accredited college including or supplemented by 12

semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, mathematics, computer science, and/or planning and analysis of electronic systems; or related area; or

• A four-year high school diploma, plus certificates, badges, or technical education in

telecommunications equivalent to 3 months of full-time training or 12 semester credits; or

• A four-year high school diploma and three years of experience as described in "1" above; or
• A satisfactory combination of education and/or experience equivalent to ʺ1ʺ, ʺ2ʺ or ʺ3ʺ above. College education not used for meeting the minimum requirements in ʺ1ʺ or ʺ2ʺ above may be substituted for experience on the basis of each 30 semester credits of undergraduate college education, including or supplemented by 6 semester credits in voice Telecommunication (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, mathematics, computer science and/or planning and analysis of electronic systems, or related area, for six months of experience described in ʺ1ʺ above, up to a maximum of two years' experience. Certificates, badges, or technical education in telecommunications equivalent to 6 months of full-time training or 24 semester credits may be substituted for experience on the basis of 6 months of full-time training for one year of experience as described in "1" above, up to a maximum of two years' experience. However, all candidates must have at least a four‐year high school diploma or its educational equivalent and at least one year of the experience described in ʺ1ʺ above.

Special Note ‐ Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full‐time experience as follows:

• As a Telecommunications Associate (Voice) Assignment Level I, II, and III working for

the City of New York; or

• Performing analytical, planning, operational, technical, and/or administrative duties in a voice telecommunication, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity.

DESIRED SKILLS

• Hands-on experience with voice communications systems, radio networks (UHF/VHF), PBX systems, and fiber optic infrastructure.
• Familiarity with public address systems, CCTV\Intercom (with LIDS), SONET networks, and COE (Connection Oriented Ethernet).
• Experience managing complex telecommunications projects and working with vendors and MTA User Groups.
• Knowledge of SONET, PSLAN, and COE (Connection Oriented Ethernet) networks.
• Familiarity with emergency communication infrastructure, including Radio, emergency telephones, sound-powered telephones, 6-wire, EEBCS & TDS.
• Strong troubleshooting skills for telecom infrastructure.
• Excellent communication and reporting skills.

SELECTION METHOD

Based on evaluation of education, skills, experience, and interview. All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.