Tennis Shop Supervisor
Druid Hills Golf ClubAtlanta, GA
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
About the Role:
The Tennis Shop Supervisor supports the daily operations of the tennis shop and facility, ensuring a high level of service for members and guests. This role combines retail operations, administrative responsibilities, and front-line customer service to create a welcoming and efficient tennis environment.
Retail & Shop Operations
- Perform daily shop attendant duties, including restocking drinks, snacks, and retail merchandise
- Operate the retail point-of-sale (POS) system accurately and efficiently
- Receive and process incoming merchandise (hard goods), maintain inventory, and handle special orders
- Maintain cleanliness, organization, and presentation of the shop
- Prepare and serve beverages, including alcoholic beverages, in accordance with club policies and local regulations
Customer Service & Member Experience
- Provide exceptional, professional customer service to members and guests
- Greet members and guests, assist with inquiries, and direct them to assigned courts
- Facilitate clear and timely communication between members and tennis staff regarding scheduling, programs, and general inquiries
- Support a welcoming and organized atmosphere within the tennis facility
Court & Facility Coordination
- Monitor court sheets and assist with court assignments and scheduling
- Track and enter court usage data accurately
- Communicate court availability, changes, and updates to both members and tennis staff
- Oversee general facility activity during shifts to ensure smooth operations
Administrative & System Management
- Process billing for all tennis programs using Northstar
- Manage and create tournament and event registrations within Northstar
- Ensure drink and food requisitions are completed accurately and submitted in a timely manner
- Maintain accurate records and reporting using Microsoft Excel
Requirements
- Strong customer service and interpersonal skills
- Excellent communication skills, with the ability to coordinate effectively between members and staff
- Experience with retail operations and POS systems preferred
- Proficiency in Microsoft Excel (intermediate to advanced)
- Experience with Northstar or similar club management software is a plus
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and team-oriented mindset
- Ability to work evenings, weekends, and holidays
Benefits
- Medical, Dental, Vision, and Life Insurance
- Short-term and long-term disability insurance
- Paid Time Off (PTO)
- Verizon Phone Bill Discounts
- 401K + employer match (up to 6%)
- Culture with Monthly Awards and Recognition
- Free lunch daily
- FSA for health and dependent care
- Employee Golf Days
- Hertz Rental Car Discounts
- Employee Scholarship Opportunity
- Employee Assistance Program
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FAQs About Tennis Shop Supervisor Jobs at Druid Hills Golf Club
What is the work location for this position at Druid Hills Golf Club?
This job at Druid Hills Golf Club is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Druid Hills Golf Club?
Employer has not shared pay details for this role.
What employment applies to this position at Druid Hills Golf Club?
Druid Hills Golf Club lists this role as a Full-time position.
What experience level is required for this role at Druid Hills Golf Club?
Druid Hills Golf Club is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Druid Hills Golf Club for this role?
Druid Hills Golf Club offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, Paid Vacation, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Druid Hills Golf Club?
You can apply for this role at Druid Hills Golf Club either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.