Terminal C Unarmed Guard FT (67366)

Company Overview:

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence. As an Unarmed Security Officer, you will be part of a highly trained security team that supports critical facilities and infrastructure, public venues that required an enhanced presence and personal protective services. This position an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

Specific benefits include:

Competitive Pay $21.00)

Recognition and Reward Programs.

Training and Career Development.

Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.

Uniform and equipment provided

Additional benefits vary depending on position.

Responsibilities include:

Employee Screening Services

1. 24-hour screening of any authorized SIDA badged employee and accessible property accessing the screening location for access to SIDA Secured Area

2. ID verification, access management and reporting of all security and safety violations.

3. Execution of Aviation Working Screening (AWS) when TSA Random Screening Scheduler (RSS) applicable.

4. Perform and document start of shift equipment checks.

5. Complete timely and accurate incident reports; keep an updated daily log; and assist Corporate Security Staff upon request.

ID Verification/Access Control

1. Documented "chain of command" to be followed.

2. Procedures for 1) SIDA Verification 2) Escort verification 3) Access Management 4) Reporting protocols

3. Process to coordinate response with UA Station Operations Control (SOC), Port Authority Operations Center (PANYNJ SOC) and Port Authority Police (PAPD) as required.

Hand-Held Metal Detector Screener

1. Documented "chain of command" to be followed.

2. Procedures for 1) Positioning and Preparation 2) Assessment and Advisement 3) Screening Process 4) Alarm Resolution and 5) Reporting Protocol.

3. Process to coordinate response with UA Station Operations Control (SOC), Port Authority Operations Center (PANYNJ SOC) and Port Authority Police (PAPD) as required.

4. Search team shall include 2 screening officers and an onsite Lead or Supervisor

Hand-Held Metal Detector Screener

1. Documented "chain of command" to be followed.

2. Procedures for accessible property 1) Physical Search Techniques 2) Discovery of prohibited items.

3. Maintain real time communication with the UA Station Operations Center (SOC) for GSC assistance, if needed.

4. Search teams shall include minimum of 3 search officers and an onsite Lead or Supervisor.

5. Search teams shall utilize required search tools (disposable gloves, hand-held flashlight)

Appearance and Customer Service Standards:

Customer Engagement Philosophy:

• Have a good verbal command of the English language.
• Use names when appropriate.
• Make eye contact and smile with throughout transaction.
• Convey respect and engage in a pleasant tone and manner.
• Assist at first point of contact; use proper vocabulary and avoid security lingo.
• Acknowledge any problems and work to fix them, apologizing if necessary.
• Offer clear and concise recaps and summaries.
• Cell phone use for other than work related calls is prohibited during working hours or in the event of an emergency.
• Personal use of client's Internet is prohibited.

Employee Appearance and Uniform Requirements:

• Agents' carrying out discourteous and unprofessional conversations within view or hearing of customers are strictly prohibited.
• Smoking of any kind, eating, drinking and chewing gum while on duty in public view is strictly prohibited.
• Sitting on or in baggage carts, wheelchairs or any other equipment that does not require an operator to do so while on duty in public view is strictly prohibited.