Territory Facilities Manager- North America Store Development(Chicago OR Dallas)

The annual base salary for this position ranges from $83,100.00 in our lowest geographic market to $164,300.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

NIKE, Inc. does more than outfit the world's best athletes. We are a place to explore potential, push boundaries, and create what's next. Our culture thrives on diversity, collaboration, and imagination-and we seek leaders who bring both discipline and innovation to a fast‑paced retail environment.

WHO WE ARE LOOKING FOR

We're looking for a Territory Facilities Manager (TFM) who is accountable, highly organized, and deeply committed to operational excellence. This role is responsible for ensuring our stores are safe, compliant, well‑maintained, and consistently deliver a premium environment for our store athletes and consumers.

This role will be based in either Chicago, Illinois or Dallas, TX, and relocation will be offered.

The ideal candidate brings a strong facilities management foundation paired with a proactive, solution‑oriented mindset. You are comfortable managing complexity at scale-balancing reactive maintenance, planned programs, vendor performance, fiscal discipline, and cross‑functional partnership-while continuously improving tools, processes, and service outcomes.

WHAT YOU WILL WORK ON

As a Territory Facilities Manager, you will own day‑to‑day facilities operations for all Nike, WOF, and Converse retail locations within your assigned territory. You are accountable for operational continuity, safety, compliance, service quality, and cost management across a large, geographically distributed store portfolio-spanning building systems as well as the in‑store environment, including fixtures, furniture, and storytelling design elements.

• Manage reactive and planned maintenance across multiple trades, ensuring timely resolution and minimal impact to store operations

• Oversee vendor performance, contract compliance, service quality, and corrective actions when standards are not met

• Partner with Finance to manage OPEX and CAPEX budgets with strong fiscal discipline and transparency

• Lead facilities readiness for new store openings, remodels, refreshes, and brand moments

• Collaborate cross‑functionally with Store Operations, Construction, Real Estate, Resilience/Health & Safety, Procurement, and Loss Prevention

• Leverage data, dashboards, and reporting tools to monitor trends, identify risks, and drive continuous improvement

• Support incident response and risk mitigation efforts, including life safety, HVAC comfort, utilities, building system compliance, and issues impacting fixtures, furniture, or in‑store brand/storytelling elements

WHO YOU WILL WORK WITH

You will report to the Senior Manager, North America Facilities Management, and be part of the broader North America Retail Facilities organization. This role requires strong partnership with internal teams and external service providers to deliver consistent, high-quality outcomes at scale.

WHAT YOU BRING

• Bachelor's degree in Business, Facilities Management, Engineering, or a related field is preferred; however, individuals possessing equivalent and relevant professional experience will also be considered.

• 5+ years of experience in facilities management, retail operations, or multi‑site property management

• Experience managing vendor performance, contract compliance, and service quality across a remote, multi‑site territory

• Experience supporting construction and repair projects, with the ability to interpret architectural drawings and navigate leases, management contracts, and vendor sourcing

• Demonstrated ability to manage budgets, forecast spend, and make data‑driven decisions

• Working knowledge of retail building systems and store environment standards (HVAC, electrical, plumbing, life safety, utilities, fixtures, furniture, and storytelling/visual elements)

• Experience using facilities management platforms and dashboards (e.g., ServiceChannel, Corrigo)

• Advanced, daily use of Excel, PowerPoint, and SharePoint for tracking work, reporting, and communication

• Strong analytical, organizational, and problem‑solving skills with attention to detail

• Clear, confident communicator able to influence partners and drive alignment

• Demonstrated commitment to superior customer/client service with strong responsiveness, follow‑through, and partner experience

• Ability to prioritize and multi‑task in a fast‑paced, high‑volume environment

• Ability to travel approximately 35% of the time

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.