Therapeutic Foster Care Program Manager

Description

We are seeking a dedicated and experienced leader to oversee the daily operations of our therapeutic foster homes serving children with specialized treatment needs. In this role, you will plan, schedule, assign, and evaluate staff while providing leadership, guidance, and support to ensure high-quality, trauma-informed care. You will play a key role in developing and strengthening foster home programs, supporting caregivers, and maintaining safe, structured, and therapeutic environments for children. This position collaborates closely with multidisciplinary teams to ensure services are effective, compliant, and responsive to each child's needs. The ideal candidate is a compassionate professional who is passionate about supporting youth in care and empowering staff to deliver meaningful, life-changing services.

• Confers with professional and supervisory staff to coordinate treatment plans and service delivery to youth and families.
• Ensures proper staffing to enable 24-hour service coverage; organizes and develops plans to utilize part-time support staff and volunteers; responds to emergencies as required.
• Assists in planning goals, objectives, procedures, and work standards; provides input into the budget.
• Contributes to the overall quality of the division's service provision by developing and coordinating work teams and by reviewing, recommending, and implementing improved policies and procedures.
• Ensures compliance with all contract requirements.
• Provides staff with technical and treatment planning support.
• Provides consultations, evaluations, and in-home visits.
• Review intake and admission documents for youth; Supervises and oversee the intake and placement of children, case management and admission documents for children.
• Attends psychological, psychiatric, and medical appointments and reviews, as required.
• Provide consultations, evaluations and in-home visits as required for the administration of the home and in conjunction with the Program Coordinator, Program Supervisor and/or other staff.
• Conduct and/or ensure weekly home inspections are conducted following St. Jude's Ranch guidelines and all state licensing standards
• Ensure documentation of youth progress reports, behavioral treatment plans, school/employment performance, family contact, agency requirements, medical/psychological needs, medical/psychological visits, in-home observation data and other relevant data, and enter documentation promptly into Youth Care treatment software.
• Oversee monthly medication logs and administration by ensuring complete and proper documentation.
• Assist in conducting monthly campus-wide community meetings.
• Prepare and maintain monthly census, as required.
• Input quarterly EBI's and report open beds in the NDCFS website, as required.
• Assist Chief Program Officer with grant submissions, site visits and reports.
• Available on call, after hours and weekends for emergencies.
• Maintains and directs the maintenance of accurate records and files; prepares correspondence, reports, training information and a variety of written materials.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Represents the organization with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

Requirements

Education and Experience:

Bachelor's Degree, in Psychology, Social Work, or a related field (Master's degree preferred); AND five (5) years of professional case management experience in child welfare, two (2) years of which were in a supervisory role; and an equivalent combination of education, training and experience.

Required Knowledge and Skills

Knowledge of:

• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Theories and practices of social work ethics, child development, including principles of behavior management and modification.
• Family and child counseling, mediation principles, assessment case planning, various therapeutic intervention techniques.
• Federal, state and local laws related to operations.
• Standard office practices and procedures, including filing and the operation of standard office equipment; record keeping principles and practices.
• Computer applications related to the work.
• Basic budgetary and accounting policies and practices.
• Child Welfare laws, requirements, licensing, residential or community foster care programming.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for working with a wide variety of people from various backgrounds where relations may be strained or confrontational.

Skill in:

• Planning, organizing, supervising, reviewing and evaluating the work of assigned staff.
• Training others in work policies and procedures, including the SAMA Program.
• Reviewing and evaluating treatment plans and making constructive recommendations.
• Using initiative and independent judgment within established procedural guidelines.
• Assessing the behavior of children and families and in assisting staff in developing and implementing effective treatment plans Interpreting, applying and explaining applicable laws, codes and regulations.
• Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
• Preparing clear and concise reports, correspondence and other written materials.
• Working successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
• Providing effective supervision of licensed foster parents and caregivers, counseling and crisis intervention to children ages 0-24 years within general guidelines.
• Maintaining the safety and security of children and youth.
• Communicating effectively in oral and written forms.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Nevada driver's license.
• CPR and First Aid certification within six (1) months of date of employment.
• CPI certification
• SNHD Health Card.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in a home and office setting, use standard home appliances and office equipment; drive a motor vehicle in order to transport youth; strength to lift, carry children; vision to read printed materials; stamina to sit, stand and walk for extended periods of time;

strength to lift and carry up to 50 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.

Work is subject to performance under exposure to adverse environmental conditions, hazardous chemicals, biohazards, gasses, dust, noxious odors and extensive travel.