Thermal Devices Inside Technical Sales
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Overview
Schedule
Full-time
Education
Engineering (PE)
Career level
Senior-level
Remote
On-site
Compensation
$75,000-$95,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Thermal Devices Inside Technical SalesLocation: Mount Airy, MD (On-site)Job Type: Full-Time, ExemptSalary Range: $75,000 – $95,000 annually, based on experience and qualificationsAbout Thermal DevicesThermal Devices is a leading distributor of industrial electric process heaters, temperature controls, sensors, and process heating solutions. We partner with customers across a variety of industries by delivering technical expertise, responsive customer service, and innovative solutions that help keep industrial operations running efficiently.Position SummaryThe Inside Technical Sales Representative is responsible for providing technical sales support and exceptional customer service for industrial electric heating and process control products. This role works closely with customers, manufacturers, and the outside sales team to prepare quotations, provide technical assistance, process orders, follow up on projects, and identify opportunities to grow existing and new customer relationships.Essential Responsibilities
- Respond to customer inquiries regarding industrial electric heaters, temperature controls, sensors, and related products.
- Prepare quotes, bids, and proposals based on customer requirements.
- Process customer orders and provide order status, tracking information, and follow-up.
- Provide technical support and product recommendations to customers and the sales team.
- Develop and maintain strong customer relationships while identifying opportunities to grow existing accounts.
- Prospect for new business through outbound phone calls and follow-up activities.
- Coordinate with manufacturers regarding pricing, product availability, lead times, and technical information.
- Maintain accurate customer and sales activity within the company's ERP and CRM systems.
- Partner with Sales, Purchasing, Customer Service, and Operations to ensure customer satisfaction.
- Continuously develop product knowledge and stay current on industry trends.
- Bachelor's degree in Engineering preferred (Mechanical, Electrical, Chemical, or related field); equivalent experience will be considered.
- Strong communication and customer service skills.
- Technical aptitude with the ability to learn industrial products and applications.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office; ERP/CRM experience preferred.
- Competitive salary and performance-based bonuses
- Comprehensive benefits package, including medical, dental, vision, and 401(k) match
- Professional development and career advancement opportunities
- Collaborative and team-oriented work environment
- Primarily an office-based position in Mount Airy, MD.
- Frequent computer and telephone use.
- Occasional walking, standing, and light lifting.
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FAQs About Thermal Devices Inside Technical Sales Jobs at Thermal Devices
What is the work location for this position at Thermal Devices?
This job at Thermal Devices is located in Mt. Airy, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Thermal Devices?
Candidates can expect a pay range of $75,000 and $95,000 per year.
What employment applies to this position at Thermal Devices?
Thermal Devices lists this role as a Full-time position.
What experience level is required for this role at Thermal Devices?
Thermal Devices is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Thermal Devices for this role?
Thermal Devices offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Thermal Devices?
You can apply for this role at Thermal Devices either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.