Think Tank Server - Innovation Hotel, Naples, FL
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Overview
Job Description
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Position: Think Tank ServerLocation: Innovation Hotel, Naples, FLReports to: Food and Beverage Manager/Assistant Food & Beverage Manager/Food & Beverage SupervisorStatus: Non-ExemptServers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to Innovation service standards.
Please note, Innovation Hotel is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.
What you have
High school diploma, equivalent, or higher
Previous experience in hospitality, preferably as a server
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology, e.g., tablets, iPads,computers, and POS system
Beverage knowledge, including wine and liquor
Ability to work on a team with members of the Front of House staff
Proven experience in describing dishes and beverages to guests
Ability to handle station, and work in a clean, organized, and efficient manner
A sense of ownership in everything that you do
What you’ll do
Serve guest in an efficient and courteous manner following the proper steps of service
Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc.
Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces
Bus tables quickly and quietly, ensuring table is thoroughly cleaned
Upsell menu items to guests, as well as pairing wine with the meal
Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placed
Participate in daily cleaning of dining room and service stations
Attend monthly department meetings and daily standups
Follow cash handling procedures, and be able to explain shortages and overages
Other necessary duties as reasonably assigned
Benefits
Full-time Associate Benefits
Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
Part-time Associate Benefits
All above listed benefits except for Medical Insurance and Holiday Pay
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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FAQs About Think Tank Server - Innovation Hotel, Naples, FL Jobs at MPM Macon
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