Thrift Store Manager (7134)

Schedule: Full-time - 40 hours weekly

This position is responsible for:

Planning, supervising, monitoring, and evaluating the day-to-day Thrift Store operations at a store location measuring 2,500 - 4,999 square feet, while generating annual sales income of $200,000 - $499,999.

Responsibilities include managing staff, ensuring compliance with established policies and procedures as well as budget constraints; evaluating and organizing the layout and display of merchandise to generate maximum financial return; and monitoring the processing of moving merchandise to the sales floor to ensure that items reach store floors on time.

Trains staff on the key indicator system and ensures staff meet key performance indicators on a daily, weekly, and monthly basis.

Key Responsibilities:

• Plans, schedules, assigns, and supervises the work of subordinate personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations.
• Implements key performance indicators for store associates. Trains store associates on key performance indicators.
• Supervises store associates to ensure key performance indicators are met, and when necessary, conducts additional training, corrective action, and progressive discipline.
• Supervises, monitors, and evaluates the layout and display of store merchandise; ensures stock is routinely rotated and prices encourage the desired level of stock turnover; plans, organizes, and supervises the preparation of displays for special promotions or seasons; ensures the store is maintained in a neat, inviting, and orderly manner.
• Opens the store and ensures it is clean and well-stocked prior to opening, with all merchandise properly tagged and displayed; ensures customer needs are met and that courtesies are extended to both customers and donors.
• Supervises and monitors cashier activities to ensure the accountability of cash register monies; opens and closes stores in accordance with store policies; supervises the preparation of sales records, sales reports and bank deposits.
• Prepares and maintains up-to-date records for all assigned staff; monitors all timecards for accuracy and completeness.
• Recruits and monitors volunteers to work in the Thrift Store and warehouse.
• Assists in performing special or seasonal projects as directed.
• Performs other related work as required.
• Knowledge of the principles and practices of retail store management.
• Knowledge of the principles and practices of effective customer relations.
• Knowledge of the principles and practices of bookkeeping and budget administration.
• Knowledge of the principles and practices of personnel supervision.
• Ability to prepare and maintain accurate and complete bookkeeping records.
• Ability to monitor expenditures to ensure compliance with budget constraints.
• Ability to supervise, lead, and motivate subordinate employees.
• Ability to evaluate overall store operations in order to detect deficiencies and implement appropriate corrective action.
• Ability to multi-task and prioritize tasks.
• Ability to price donated merchandise reasonably and fairly.
• Ability to develop new procedures to enhance store and warehouse operations

Physical Requirements and Working Conditions:

• Ability to perform frequent walking and/or standing, kneeling, or squatting, relieved by lesser periods of sitting or operating a vehicle.
• Limited amount of physical effort required in lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Work is performed in a normal store environment, with occasional work in a warehouse setting. There are little or no physical discomforts associated with weather changes.

Employee Benefits

• Health, Dental, and Vision Insurance
• Vacation, Sick, Personal, and Holiday Paid Time Off
• Retirement Plan!