Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Job Description
Specific Job Functions:
- Properly operate the current Ticketing system for ticket sales.
- Interpret and utilize numerous systems and show codes.
- Cross-sell tickets and provide information for all sister properties.
- Provide the highest level of customer service to all guests.
- Resolve guest complaints or find the appropriate person able to assist.
- Utilize a cash drawer with various tender types.
- Input numerous reservations with accuracy.
- Retrieve seats from different blocks for corresponding vendors.
- Finalize reservations and distribute tickets to correct purchasers.
- Organize all daily paperwork by tender types and correctly balance to Cashier Reports.
- Answer multi-line telephones.
- Check stock levels and replenish to operational levels prior to opening.
- Balance correctly at the end of shift.
- Clean work area thoroughly at the end of shift.
- Possibility of assisting management when needed.
- Perform any and all other job related functions.
Responsibilities/Qualifications
- Must be fluent in English both spoken and written.
- Previous Ticketing experience is preferred.
- Must have at least 6 months cash handling experience.
- Must have at least 6 months of customer service experience.
- Ability to work independently as well as a part of a team.
- Professional appearance and demeanor a must.
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FAQs About Ticket Office Representative Jobs at Treasure Island Hotel
What is the work location for this position at Treasure Island Hotel?
This job at Treasure Island Hotel is located in Las Vegas, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Treasure Island Hotel?
Employer has not shared pay details for this role.
What employment applies to this position at Treasure Island Hotel?
Treasure Island Hotel lists this role as a Full-time position.
What experience level is required for this role at Treasure Island Hotel?
Treasure Island Hotel is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Treasure Island Hotel?
You can apply for this role at Treasure Island Hotel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.