Ticket Writer- Part Time/Elgin, IL

William Hill SportsbookCrystal Bay, NV

$15+ / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Compensation

$15+/hour

Job Description

Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Provide a top tier level of customer service that encourages customers to come back repeatedly

Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board

Become familiar with our betting options and be able to strike up conversations with customers regarding those options

Work to resolve customer disputes/complaints and escalate to direct supervisor when needed

Be a positive team member and work collaboratively with other team members and your leadership team

Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards

Other duties as assigned

Must be minimally 21 years old

Able to obtain and retain a gaming license

Must have basic computer knowledge (Email, MS Excel, internet, etc.)

Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting

H.S. Diploma, GED, or equivalent preferred

High level of customer service

Ability to work a flexible schedule: nights, weekends, and some holidays is preferred

Present yourself in a professional manner

Strong communication skills, both written and verbal

Ability to do simple math

Must be able to stand for extended periods of time

Must be able to lift, pull or push 25 lbs.

Must be able write for extended periods of time

Must be able to twist, bend or reach with no significant boundaries

This position may be exposed to a smoke-filled environment

Salary Range: $15.00 per hour

Benefits:

401(k), Paid Time Off, Education Assistance, Team Member Discounts

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FAQs About Ticket Writer- Part Time/Elgin, IL Jobs at William Hill Sportsbook

What is the work location for this position at William Hill Sportsbook?

This job at William Hill Sportsbook is located in Crystal Bay, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at William Hill Sportsbook?

Candidates can expect a pay range of $15 (per hour).

What employment applies to this position at William Hill Sportsbook?

William Hill Sportsbook lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at William Hill Sportsbook?

William Hill Sportsbook is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at William Hill Sportsbook?

You can apply for this role at William Hill Sportsbook either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.