Ticketing Coordinator

Select Water Solutions, IncWilliston, ND

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

TICKETING COORDINATOR

Job DetailsFull Time / Part Time: Full TimeFLSA Classification: Non-ExemptBusiness Unit: CorporateReports to: Operations ManagerTravel Requirement: No

Job Description

Select's Ticketing Coordinator will be responsible for providing exceptional service from invoice creation to distribution. The Ticketing Coordinator will handle a high volume of transactions, working with internal and external customers ensuring billing needs are met.

The essential job functions include, but are not limited to

Perform review of ticket pricing daily and process for manager review.Perform review of customer requirements/pricing before generating and posting tickets.Process tickets per customer requirements in a timely manner.Assist Credit and Collections with researching and resolving disputes.Review/Process rejected/disputed tickets daily.Submit tickets into customer ticketing portals/EDI.Communicate with other departments to resolve discrepancies.Assist with month-end closing.Maintain and understand customer requirements to pay.Practice open communication with Operations and team leaders to ensure everyone is aware of any customer requirements/pricing changes.Practice open communication with AR teams to ensure emails and questions are being answered in a timely manner.Run and monitor reports to identify ticketing issues daily to ensure ticket accuracy before sending to customer/invoicing.

Other dutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

High school diploma /GED.Competency in Microsoft applications including Excel, Word, and Outlook.Ability to add, subtract, multiply, and divide in whole numbers, common fractions and decimals.Excellent communication skills (verbal and written).Attention to detail and ability to multitask.Must have strong organizational skills.10 key by touch.

Select Values and Guiding Principles

W: Working SafeA: AccountabilityT: TeamworkE: ExcellenceR: Respect

Top Tier Benefits

Medical, dental, vision, coverage in addition to life and disability insurance plans.Paid Vacation Days and Paid Holidays.Retirement and Savings (401K) Plan with Company match.Referral bonus with no cap on amount of referrals.Paid Training.

Compensation InformationCompensation is competitive and commensurate with experience.

Physical Demands and Exposures

This position operates out of a climate-controlled environment, but is required to step outside in all weather conditions, including rain and extreme cold and heat, near moving mechanical parts; exposure to high wind, ice, snow, wet and/or humid conditions, vibration, and dust is expected. The Company will supply adequate training and equipment to perform the functions of the job.12 hour shift work, 7am - 7pm. Other start/stop times considered.Involves sitting at a desk for extended periods of time.Needs high degree of concentration in a busy area.Ability to lift up to 25 lbs.

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FAQs About Ticketing Coordinator Jobs at Select Water Solutions, Inc

What is the work location for this position at Select Water Solutions, Inc?

This job at Select Water Solutions, Inc is located in Williston, ND, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Select Water Solutions, Inc?

Employer has not shared pay details for this role.

What employment applies to this position at Select Water Solutions, Inc?

Select Water Solutions, Inc lists this role as a Full-time position.

What experience level is required for this role at Select Water Solutions, Inc?

Select Water Solutions, Inc is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Select Water Solutions, Inc for this role?

Select Water Solutions, Inc offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Select Water Solutions, Inc?

You can apply for this role at Select Water Solutions, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.