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Tier 2 Mac/Windows Support Specialist

Systems Integration & DevelopmentLakewood, CO
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Disability Insurance

Job Description

Tier 2 Mac/Windows Support Specialist

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Lakewood, CO area.

Roles and Responsibilities

  • Provide hardware and software support for Windows and Mac desktops and laptops
  • Configure, test and install printers, scanners, network copier/printers
  • Use computer images to install and configure laptops and PCs
  • Ensure latest approved BIOS and patches are applied to PCs and laptops
  • Support users with file shares and permissions issues
  • Track, log and report each service request
  • Additional duties as assigned

Skills & Experience

  • 3+ years related experience
  • 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
  • Excellent problem-solving skills
  • Knowledge of Windows operating systems
  • Strong experience supporting iOS and macOS up to Monterey
  • Working knowledge of Microsoft Office Suite
  • Excellent documentation, collaborative and communication skills, both written and verbal

Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.

Some of our competitive benefits include

  • Generous Paid Time Off (PTO) and all Federal Holidays off
  • Comprehensive Health and Dental Insurance Coverage
  • Retirement Savings Plan
  • Pre-Tax Benefit Programs
  • Wellness and Work-Life Support
  • Professional Development
  • Performance and Referral Bonuses
  • Life and Disability Insurance

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FAQs About Tier 2 Mac/Windows Support Specialist Jobs at Systems Integration & Development

What is the work location for this position at Systems Integration & Development?
This job at Systems Integration & Development is located in Lakewood, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Systems Integration & Development?
Employer has not shared pay details for this role.
What employment applies to this position at Systems Integration & Development?
Systems Integration & Development lists this role as a Full-time position.
What experience level is required for this role at Systems Integration & Development?
Systems Integration & Development is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Systems Integration & Development for this role?
Systems Integration & Development offers following benefits: Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Systems Integration & Development?
You can apply for this role at Systems Integration & Development either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.