Tom Wood Service Manager Talent Pool

Tom WoodIndianapolis, Indiana

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

Service Manager Talent Pool

Tom Wood Auto Group | Future Service Leadership Opportunities

Build Your Future with Tom Wood Auto Group

At Tom Wood Auto Group, we're always looking to connect with talented automotive leaders who are passionate about developing teams, delivering exceptional customer experiences, and driving operational excellence. While we may not have an immediate opening available, we are actively building a Service Manager Talent Pool for future opportunities across our growing family of dealerships. This talent pool allows us to identify and engage with top service leadership professionals when positions become available.

If you're an experienced Service Manager, Fixed Operations leader, Assistant Service Manager, or Shop Foreman ready for your next opportunity, we encourage you to submit your resume today.

Position Summary

Future Service Manager opportunities with Tom Wood Auto Group are responsible for leading all aspects of dealership service operations, including customer satisfaction, employee development, technician productivity, workflow management, and financial performance. Successful candidates demonstrate strong leadership skills, operational expertise, and a commitment to delivering outstanding results while living our core values of Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity.

Potential Responsibilities

Lead and develop Service Advisors, Technicians, Dispatchers, and support staff.
Foster a culture of accountability, teamwork, and continuous improvement.
Drive customer satisfaction and retention through exceptional service experiences.
Monitor and improve key service department performance metrics.
Manage shop productivity, technician efficiency, and repair order flow.
Ensure compliance with manufacturer standards, warranty requirements, and company policies.
Partner with Parts, Sales, and dealership leadership teams to achieve business objectives.
Recruit, train, coach, and develop high-performing service teams.
Oversee department profitability, labor sales growth, and expense management.
Maintain a safe, organized, and professional service operation.

Qualifications

Previous automotive service management, fixed operations, or dealership leadership experience preferred.
Strong understanding of dealership service operations and performance metrics.
Proven ability to lead, motivate, and develop teams.
Excellent communication, problem-solving, and customer service skills.
Experience managing departmental budgets, productivity, and profitability.
Familiarity with dealership management systems and service technology platforms.
Valid driver's license and acceptable driving record.

Why Join Our Talent Pool?

By joining our Service Manager Talent Pool, you will:

Be considered for future Service Manager openings across the Tom Wood Auto Group family of dealerships.
Gain visibility with our Talent Acquisition and Operations leadership teams.
Receive consideration before opportunities are broadly advertised.
Connect with a company committed to employee development, growth, and advancement.

About Tom Wood Auto Group

Tom Wood Auto Group is a family-owned organization that has proudly served communities for more than 50 years. We believe our people are our greatest asset and invest heavily in training, career development, and advancement opportunities. Our culture is driven by our core values:

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

What to Expect

This is a talent pool requisition only. Submission of an application does not guarantee an interview or immediate employment. Qualified candidates will be contacted by our Talent Acquisition team when Service Manager opportunities become available that align with their background and experience.

We welcome proactive leaders who want to be considered for future opportunities with Tom Wood Auto Group. Apply today and let us keep your information on file for upcoming Service Manager openings.

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FAQs About Tom Wood Service Manager Talent Pool Jobs at Tom Wood

What is the work location for this position at Tom Wood?

This job at Tom Wood is located in Indianapolis, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tom Wood?

Employer has not shared pay details for this role.

What employment applies to this position at Tom Wood?

Tom Wood lists this role as a Full-time position.

What experience level is required for this role at Tom Wood?

Tom Wood is looking for a candidate with "Director" experience level.

What benefits are offered by Tom Wood for this role?

Tom Wood offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Tom Wood?

You can apply for this role at Tom Wood either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.