Trade & Operations Support
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$100,000-$125,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
The Role:
Trade & Operations Support provides external-facing support for client trading workflows, along with oversight of internal platforms and systems during designated off-hours shifts.
Key Responsibilities:
- Provide external-facing support of client trading workflows during extended hours equity and option trading sessions
- Monitor the health and performance of internal trading systems and external connectivity
- Troubleshoot and escalate operational, connectivity, and client-related issues in real time
- Collaborate with internal teams, including Routing, Clearing, Integration, and Sales, to support and enhance the client experience.
- Execute day-to-day operational processes while continuously identifying and driving improvements to trade desk workflows
- Document incidents, issues, and resolutions to support operational transparency and continuous improvement
Required Skills, Experience, and Qualifications
- 1–5 years of experience in trading operations, trade support, or market operations
- Familiarity with equity and options trading workflows preferred
- Experience in a high-volume, time-sensitive trading environment
- Prior client-facing support experience strongly preferred
- SIE, Series 7, Series 57, or willingness to obtain
Core Competencies:
- Strong problem-solving and analytical skills
- Ability to work independently and make sound decisions in a low-supervision environment
- Excellent communication skills, both written and verbal
- High attention to detail and accuracy
- Ability to remain calm and effective under pressure
- Strong sense of accountability and ownership
Salary Range and Benefits:
The estimated salary range is $100,000 - $125,000. Salary is negotiable depending on experience and skills.
Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.
About us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Learn more at https://iongroup.com/
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Trade & Operations Support Jobs at ION Group
What is the work location for this position at ION Group?
This job at ION Group is located in Jersey City, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ION Group?
Candidates can expect a pay range of $100,000 and $125,000 per year.
What employment applies to this position at ION Group?
ION Group lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at ION Group?
ION Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by ION Group for this role?
ION Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ION Group?
You can apply for this role at ION Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.