Trade Operations Compliance Assurance Senior Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Transportation Services

Job Category:

Professional

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

We are searching for the best talent for a Trade Operations Compliance Assurance Senior Analyst to be based in New Brunswick, NJ.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

Purpose: The Trade Operations Compliance Assurance Senior Analyst will support hands‑on operational ownership and tactical oversight of North America Post Entry Review Process, ISF Filings, Customs Bond management and Power of Attorney accuracy record retention, including Southern Border. This role will interact with U.S. Customs (CBP), FDA (as applicable), customs brokers, carriers, 3PLs, surety providers, and other governmental authorities, with a focus on Southern Border operations. This position is responsible for ensuring adherence to CBP Rules, J&J Global Standards and NA-SOP for post-audit activities, compliance and integrity of Importer of Record (IOR) and Exporter of Record (EOR) responsibilities across the U.S. territory, including Southern Border, while actively managing, Post Entry Reviews, Customs Bonds, Bond Saturation, bond claims, penalties, and assist with government inquiries/audits.

You will be responsible for:

• Serve as subject matter expert post entry review, remediation strategies and liaison with Risk Leads to establish corrective actions when required. Primary point of contact with Brokers and third party provides to ensure timeliness and tracking of all Post Entry Correction (to include but limited to Post Summary Corrections, Protests, 1520 and possible assistance on Voluntary Disclosures).
• Serve as the subject matter export for ISF Filing requirements and timeliness. Develop the tracking tool and the governance to ensure adherence from Brokers and Forwarders to reduce the occurrences of late filing and corrective actions.  Development of dashboards and the develop of KPI’s and establish of thresholds for both the Broker and Forwarders.
• Responsible to develop and monitor a database of all Customs Bonds and POA’s, to ensure accuracy.  Primary point of contact for filing for, updating authorization of Customs Bonds, and reviewing bond saturation.  Coordinate the drafting, authorization of POA’s and record retention  utilizing Power Apps.
• Support the Supplier Lead with Monthly/QBR Meetings, Broker SOP’s, Scorecards, Dashboards, KPI’s, issue resolution/tracking. Assist with the integration of new Brokers and/or Providers.
• Support to response to requests for information (RFIs), audits, and inquiries from U.S. Customs, FDA, and other government agencies; coordinate evidence collection, prepare responses, and manage follow‑up until resolution.
• Support the end to end process of Post Entry Review process including the develop of dashboards, KPI’s and corrective action.
• Navigate in Trade Software tools to perform reconciliations, audits and check-points of E2E transactions, involving Maquila, including Mexico Inbound / IMMEX / “Pedimentos” / Mex Exports / US Import, to identify inconsistencies and reduce declaration exposure.
• Collaborate with Risk Leads to develop the Global Post Entry Review process to include the implementation of systemic auditing.
• Drive standard operating procedures, controls, and process improvements to remediate risk in both import and exports.
• Develop the strategy for recordkeeping on Post Entry Reviews.
• Perform monthly and QBR’s with brokers on to develop strategies to meet PER thresholds.
• Partner with J&J Deliver Quality, and other areas, to ensure that activities are managed within the appropriate corporate framework and comply with other Johnson & Johnson guidelines (RIM, Procurement Red Book, Travel Policy, Training, etc).

Qualifications/Requirements:

• Minimum of Bachelor’s degree in Supply Chain, International Trade, Business, Law, or related field (or equivalent experience) required.
• Fluent English required.
• Licensed Customs Broker and/or Certified Customs Specialist preferred.
• 4–6 years of progressive experience in customs, trade compliance, and risk, strongly preferred.
• Hands‑on experience acting as or closely supporting Importer of Record and Exporter of Record responsibilities for U.S. imports/exports.
• Prior experience supporting FDA‑regulated product imports/exports or working with regulated supply‑chains.
• Demonstrated experience working directly with U.S. Customs (CBP) and managing customs broker/forwarder relationships.
• Strong knowledge of HTS classification, valuation, country‑of‑origin rules, duty regimes, USMCA, ACE/AES filing processes, and broker interactions.
• Proven ability to manage complex operational issues, continuous improvement, lead cross‑functional projects, and influence stakeholders without direct authority.
• Excellent written and verbal communication skills and the ability to interact with regulators, vendors, and senior leadership.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:Vacation –120 hours per calendar yearSick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar yearHoliday pay, including Floating Holidays –13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar yearParental Leave – 480 hours within one year of the birth/adoption/foster care of a childBereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar yearCaregiver Leave – 80 hours in a 52-week rolling period 10 daysVolunteer Leave – 32 hours per calendar yearMilitary Spouse Time-Off – 80 hours per calendar yearFor additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits