Trade Specialist

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it's going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role:

The Trade Specialist is responsible for the scope and pricing review of our occupied service requests in an assigned region. This person will manage a queue of tasks, support cross-functional operations teams, and contribute to our standardized pricing tools.

Responsibilities:

• Use your maintenance knowledge to review and validate estimates above our standard not to exceed limits
• Share maintenance knowledge with internal teams by leading training and providing context on complex scopes
• Serve as a liaison to vendors for all needs regarding scope and pricing
• Support our R&M team by remaining available and processing onsite increase requests
• Reviewing the quality of work to assist our teams with escalations.
• Assist in projects regarding price books and standardization
• Share maintenance knowledge with internal teams by leading training and providing context on complex scopes
• Serve as a liaison to vendors for all needs regarding scope and pricing
• Review invoice submissions to ensure the work has been completed and pricing is inline with expectations
• Other duties as assigned

Qualifications:

• 10+ years of experience in residential maintenance, construction, home insurance, or estimating
• Strong analytical capabilities to evaluate deals and an understanding of fair and optimal pricing structures
• Excellent planning, organization, delivery skills, and comfortable in high-pressure situations
• Excellent attention to detail
• Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders including regional employees, field staff, office staff, executive leadership, and external customers
• Thrives in a fast-paced and startup environment
• Tech-savvy

Location:

This position is classified as REMOTE but must be located in Atlanta, GA, Tampa, FL, or Charlotte, NC

Compensation:

$60,000 - $74,000 annually. The compensation range may be adjusted based on experience and premium location.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more
• Wellness and home office/cell phone subsidies

Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.