Trade Up Coordinator

Subaru of GlendaleGlendale, California

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

At #1 Subaru Dealership in the USA, Subaru of Glendale we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Subaru of Glendale is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

Medical
Dental
Vision
Life Insurance
Paid Vacation
Paid Training
Discount on Products and Services
Bonuses

Responsibilities

Answer customer calls and establish follow-up with sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.
Answer questions with Lease buyout.
Follow up with lease maturity customers.
Engage with Service customers to upgrade.

Qualifications

At least one previous role based in customer service experience
At least one year experience in retail auto sales
Minimum three years of driving experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Trade Up Coordinator Jobs at Subaru of Glendale

What is the work location for this position at Subaru of Glendale?

This job at Subaru of Glendale is located in Glendale, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Subaru of Glendale?

Employer has not shared pay details for this role.

What employment applies to this position at Subaru of Glendale?

Subaru of Glendale lists this role as a Full-time position.

What experience level is required for this role at Subaru of Glendale?

Subaru of Glendale is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Subaru of Glendale for this role?

Subaru of Glendale offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Subaru of Glendale?

You can apply for this role at Subaru of Glendale either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.