Trainer

Northwest Bancorp, Inc.Warren, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

PA0736 Administration Center

Job Description

The Trainer is responsible for delivering training for employees throughout Northwest, both in the classroom and online settings and consistently providing the best customer experience possible. This position helps to identify, recommend, and present new training courses and curriculums

while assisting in the preparation of course / curriculum materials.

Essential Functions

Consistently provide the best customer experience possible
Provide support to staff in meeting customer expectations
Recommend improvements to procedures
Collect and share recommendations and feedback from training participants regarding training needs as applicable
Train employees as required both in the classroom and online settings
Assess employee performance in training and providing feedback to supervisors as appropriate
Assist in the identification, recommendation and presentation of new training curriculums, topics, courses and methods
Assist in ensuring that all course content is relevant and up to date
Responsible for training efforts in mergers, acquisitions and training project roll-outs
Assist in the preparation of course / curriculum materials as needed
Stay current on learning tools, trends, and ideas
Maximize operating efficiencies
Minimize operating expenses
Ensure compliance with third party vendors
Ensure accuracy of course materials
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment

Education and Experience Preferred

Bachelor's degree in Business, Finance, Education, Teaching, or related subject
3-5 years of training experience, customer service experience and banking experience

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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FAQs About Trainer Jobs at Northwest Bancorp, Inc.

What is the work location for this position at Northwest Bancorp, Inc.?

This job at Northwest Bancorp, Inc. is located in Warren, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Northwest Bancorp, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Northwest Bancorp, Inc.?

Northwest Bancorp, Inc. lists this role as a Full-time position.

What experience level is required for this role at Northwest Bancorp, Inc.?

Northwest Bancorp, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Northwest Bancorp, Inc. for this role?

Northwest Bancorp, Inc. offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Northwest Bancorp, Inc.?

You can apply for this role at Northwest Bancorp, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.