Training & Compliance Coordinator

The Training & Compliance Coordinator will manage and maintain the agency's Learning Management System (LMS) that houses some of the training courses. Additionally, this role is embedded in Human Resources and collaborates with Compliance, and I/T to secure log-in information for new hires and employees, when needed. This position works with Program Leads, trainers, and employees, to ensure colleagues comply with state and federal training policies. This professional reports to the Sr. Director of Human Resources.

Primary Responsibilities:

• Oversees implementation of training system to ensure compliance with all federal, state, and local standards and regulations, including The Joint Commission (TJC), Children's Division (CD), & Licensing standards and regulations. Responsible for staying current with changes to these licensing standards and regulations.
• Utilizes LMS software and customized programs to meet business needs, including adding/editing/deleting Users in Relias, ETO, American Red Cross, and other data systems, which includes information entry and report generation
• Responsible for keeping employees up-to-date with certificates of completion, licenses, etc., and responsible for printing hard copy certificates upon completion for employees' files, passing the hard copies to the HR Business Partner or the Senior Director of HR
• Prints and distributes badges for new hires and other employees, when needed
• Works with new hires on their first day in collaboration with HR Orientation to launch, introduce, and set timelines for completion of Relias training
• Works collaboratively to secure backup instructors for standardized training in First Aid/CPR, Mental Health/First Aid/Medical Certification, and Safety Crisis Management, Trauma-informed training, and any other mandatory training required
• Works collaboratively with I/T, Human Resources, Hiring Managers to ensure I/T needs are understood and set up in a timely manner
• Forecasts training needs, plans, and objectives based on internal/external factors, including but not limited to regulatory, environmental, and agency needs.
• Lead training initiatives through the preparation and coordination of scheduling, identifying internal/external instructors, training materials, programs, and curricula to fulfill organizational expectations, needs, and guidelines
• Works with program leads and staff to develop/revise systems and processes necessary to ensure compliance with accreditation and licensing requirements
• Accurately tracks, maintains, and documents training and all work performed according to Epworth guidelines
• Create/maintain the annual training calendar and adjust accordingly to align with agency needs.
• Other pertinent responsibilities, as assigned.

Job Knowledge, Skills, and Abilities:

• Exercise independent judgment and critical thinking skills to perform all responsibilities.
• Excellent computer skills, including Excel and databases.
• Excellent communication, organization, project management, and attention to detail.
• Commitment to operating with absolute confidentiality.
• Tech-savvy and familiarity with working with complex and layered data.
• Demonstrated ability to collaborate with multiple stakeholders and team members.
• Analyze and determine the best course of action for each inquiry/problem.
• Prepares and analyzes related tracking reports and metrics.
• Identifies opportunities and supports efforts to build a culture of compliance.
• Pursues knowledge of rules and regulations (HIPAA, Children's Division, CSF, etc.) that impact specific programs and the organization.
• Coordinates regulatory compliance activities.
• Works collaboratively with leaders and other employees in the development and implementation of regulatory requirements to identify and reduce risks and meet regulatory requirements.
• Supports the agency using the Green Book and tools to ensure a state of constant readiness for survey and compliance laws and regulations.