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Training & Compliance Manager

JT ServicesClaremore, OK

$50,000 - $65,000 / year

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Overview

Remote
On-site
Compensation
$50,000-$65,000/year

Job Description

Training & Compliance Manager

JT Services – Claremore, OKSalary: $50,000–$65,000 + Performance Bonuses

JT Services is one of Oklahoma’s fastest‑growing home‑service companies, and we’re building a training and compliance system that sets the standard for excellence in plumbing, HVAC, septic, and customer experience. We’re looking for a Training & Compliance Manager who thrives on structure, coaching, documentation, and building people into high‑performing professionals.

If you love developing others, enforcing standards, and creating systems that make teams better — this is your role.

What You’ll Do

  • Lead onboarding and training for all new hires across multiple departments
  • Facilitate Day 1 “Total Immersion” orientation
  • Build 10‑day launch plans that get field experts operating independently by Day 11
  • Create SOPs, checklists, training modules, and certification paths
  • Audit documentation, photos, invoices, safety, and customer experience
  • Ensure Housecall Pro workflows, Slack communication, and daily routines are followed
  • Coach technicians, CSRs, dispatchers, and emerging leaders
  • Identify compliance gaps and implement corrective training
  • Maintain JT University content and version control
  • Support leadership development and succession planning

What Makes You a Great Fit

These backgrounds consistently produce strong Training & Compliance Managers in home services:

Backgrounds That Work Well

  • Former Lead Technician who enjoys teaching
  • Former Field Supervisor with strong documentation habits
  • Former CSR/Dispatch Trainer
  • Former Operations Coordinator
  • Former Quality Assurance Specialist
  • Former Service Manager who prefers systems over drama
  • Former Military trainer/instructor (excellent SOP discipline)

Experience That Helps You Succeed

  • 3–5+ years in plumbing, HVAC, septic, or similar home‑service industries
  • 2–4+ years training, coaching, or onboarding adults
  • Strong writing and documentation skills
  • Experience auditing quality, safety, or compliance
  • Ability to hold people accountable with professionalism
  • Comfort teaching technology (Housecall Pro, Slack, etc.)

JT Services Benefits

  • 401(k) with company match
  • Paid Time Off
  • Medical, Dental, Vision, Life Insurance
  • Wellness Programs
  • Professional Development & Certifications
  • Birthday PTO
  • Team Events & Monthly Breakfasts
  • A culture that values excellence, integrity, and growth

Compensation

$50,000–$65,000 base salary+ performance bonuses tied to:

  • Training completion
  • Quality audit scores
  • Callback reduction
  • Documentation accuracy
  • Onboarding speed
  • Customer satisfaction

Why JT Services

We’re scaling fast, and we’re building systems that allow us to grow without losing quality. You’ll play a direct role in shaping how every employee learns, performs, and represents the JT brand.

If you want to build something meaningful, create consistency, and elevate an entire organization — you’ll thrive here.

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FAQs About Training & Compliance Manager Jobs at JT Services

What is the work location for this position at JT Services?
This job at JT Services is located in Claremore, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at JT Services?
Candidates can expect a pay range of $50,000 and $65,000 per year.
What employment applies to this position at JT Services?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at JT Services?
You can apply for this role at JT Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.