Training Customer Service

SEW-EURODRIVEBridgeport, New Jersey

$23+ / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Career level

Senior-level

Remote

On-site

Compensation

$23+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

About the Role

Pay Range: $22.50 Per Hour- Bridgeport NJ

Temporary To Hire

The position involves enhancing the skills, abilities, knowledge and experience for SEW-EURODRIVE customers and associates. The mentor will assess, determine needs and train as needed. He/she will train and perform duties as a Customer Service Representative.

Top 5+ skills and abilities we are seeking in this Applicant:

Ability to work in a fast paced environment with continuous interruptions.
Must possess good oral and written communication and organizational skills.
Must be able to prioritize and manage time effectively.
Excellent product knowledge is required along with learning new product and being able to present this knowledge in the training environment.
Ability to communicate with all Company employees in a businesslike and professional manner.

Top 5 skills and abilities we are seeking in this Applicant:

Attain and keep current with the knowledge and skills required to train, provide information and assistance as needed.
Teach new CS Reps SAP and product knowledge so as to prepare them to function on their own in the normal customer service environment.
Support the customer service team to keep the workflow moving
Create and keep current all local training documentation as well as assist with corporate documents and the training department.
Stay current with all routine customer service responsibilities and perform in the role of a customer service rep when needed.

Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.

A 10% shift premium is paid for 2nd and 3rd shift positions.

SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!

There is no monthly premium required for Employee's coverage:

Medical Insurance- Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & mineralsLife Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment

Disability- Includes both Short Term Disability and Long Term DisabilityFlexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment

Timely Evaluations with potential for a pay increase Paid Vacation- 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service

Holiday Pay- Twelve (12) paid holidays per yearRetirement Benefits- Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account

Additional Paid Time Off (PTO) for hourly positions- Unused time is paid out annuallyPaid Parental Leave- To assist and support new parents with balancing work and family matters

Onsite Clinic Services- On location medical services by licensed providers at no cost to employeesEducation Assistance Programs- Student Loan Repayment / Tuition Assistance options

Counseling Resources- Easy and convenient access to professional counseling services onlineWellness Resources- Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards

Uniforms/Subsidies- Uniform subsidies and/or uniforms are provided for applicable roles, based on job requirementsSafety Shoes- A subsidy for the annual purchase of OSHA approved safety shoes, based on job requirements

Employee Assistance Programs -

program to help employees navigate challenging life circumstances

Additional job requirements and responsibilities would be discussed during the interview process.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Training Customer Service Jobs at SEW-EURODRIVE

What is the work location for this position at SEW-EURODRIVE?

This job at SEW-EURODRIVE is located in Bridgeport, New Jersey, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SEW-EURODRIVE?

Candidates can expect a pay range of $22.5 (per hour).

What employment applies to this position at SEW-EURODRIVE?

The employer has not provided this information. This may be discussed during the hiring process.

What experience level is required for this role at SEW-EURODRIVE?

SEW-EURODRIVE is looking for a candidate with "Senior-level" experience level.

What benefits are offered by SEW-EURODRIVE for this role?

SEW-EURODRIVE offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Parental and Family Leave, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at SEW-EURODRIVE?

You can apply for this role at SEW-EURODRIVE either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.