Transportation Operations Supervisor
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Overview
Job Description
Transportation Operations Supervisor
Location: Olathe / Lenexa, KSSchedule: 8am-5pm, M-F with Saturday 1/2 days.
Position Summary
We are seeking a motivated and results-oriented Transportation Operations Supervisor to join our team.
In this role, you will oversee daily transportation operations, support commercial drivers, and help ensure safe, efficient, and customer-focused service. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at problem-solving, and is committed to building a positive team culture while driving operational excellence.
Key Responsibilities
- Supervise the day-to-day transportation operations to ensure safe, efficient, and on-time service.
- Lead, coach, and develop a team of hourly employees and commercial drivers while promoting accountability and engagement.
- Manage daily staffing, scheduling, dispatch, and workforce planning to meet operational demands.
- Monitor route performance, productivity, and service levels, proactively addressing operational challenges.
- Serve as the primary point of contact for driver support, customer concerns, and operational escalations.
- Ensure compliance with company policies, DOT regulations, and all safety standards.
- Conduct regular safety meetings, performance discussions, and employee coaching sessions.
- Collaborate with cross-functional teams to improve processes and deliver exceptional customer service.
- Utilize Microsoft Excel and other operational systems to analyze data, prepare reports, and support decision-making.
- Support extended business hours and occasional Saturday operations during peak seasons as needed.
- Foster a culture of safety, teamwork, continuous improvement, and operational excellence.
Qualifications
Required
- Previous leadership or supervisory experience in transportation, logistics, distribution, or a similar fast-paced operational environment.
- Experience supervising hourly employees and commercial drivers.
- Strong scheduling, dispatch, and workforce planning experience.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational, analytical, and problem-solving abilities.
- Proficiency with Microsoft Office, including Excel, and the ability to learn new systems quickly.
- Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
- Strong attention to detail with a commitment to safety and compliance.
Preferred
- Knowledge of DOT regulations and transportation industry best practices.
- Experience using transportation management, routing, or dispatch software.
- Experience with performance management, employee development, and continuous improvement initiatives.
What We're Looking For
The successful candidate is a proactive leader who enjoys working alongside their team, balancing operational priorities with employee development and customer satisfaction. They are adaptable, organized, and capable of making sound decisions in a dynamic environment while maintaining a strong focus on safety and service.
Why Join Us?
- Opportunity to make an immediate impact in a critical leadership role.
- Potential for permanent employment based on performance and business needs.
- Collaborative, team-oriented work environment.
- Opportunity to lead operational improvements and contribute to a culture of safety and excellence.
IND2
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
