Travel/Compliance Specialist

CSS may have multiple openings for Travel/Compliance Specialists to support the National Oceanic and Atmospheric Administration (NOAA) Office for Coastal Management (OCM) by performing a variety of administrative tasks including Federal travel activities, management, and support; as well as a host of additional tasks, further defined below. The successful candidate will serve as the primary point of contact for all aspects of federal travel. As time permits, this position will also provide backup support for various administrative tasks in support of OCM federal leadership.

The role is contingent upon CSS winning the contract, please note it can take several months before we know whether this role will be filled.

Locations vary and may include Charleston, SC; Honolulu, HI; or fully remote positions.

Core responsibilities include, but are not limited to:

• Provide professional, courteous, timely and expert travel coordination services including domestic, foreign, invitational, and conference travel for the Office for Coastal Management (OCM).
• Serve as subject matter experts keeping up with federal, DOC, NOAA, and NOS travel regulations, including but not limited to domestic, conference, group, gift and bequest, Invitational, foreign, and relocation travel.
• Serve as the point of contact for all federal travel related matters including the preparation of travel authorizations, travel vouchers, airline and hotel reservations, and rental car arrangements.
• Coordinate/support travel requests and vouchers for OCM federal and invitational travelers; knowledge/prior experience with using E2 Solutions travel software is strongly preferred.
• Assist federal staff with obtaining, renewing and processing passports.
• Train new federal staff members on the use of the E2 Solutions system, federal travel regulations, credit card rules, general travel processes, and lead-times for conferences, passports & travel authorizations.
• Assist with travel services for the OCM Division and Regional leadership if requested.
• Serve as OCM subject matter expert and liaison with NOS/NOAA on conference packages.
• May train others on preparation and reporting of conference packages. Lead, coordinate, prepare, submit, and track status and approval for all conference and group travel packages.
• Respond to post conference audit inquiries. Develop and improve processes on conference reporting.
• Develop, propose, maintain and update OCM travel processes and SOPs.
• Assist with year-end closeout and new fiscal year start up tasks.
• Communicate and collaborate with the Federal and contract travel coordinators for status, guidance, and information, keeping the federal program manager apprised of status and any issues to address.
• As needed support of various administrative tasks in support of OCM.

Qualifications

• Bachelor's degree
• 5+ years of experience in a related business field.
• Proficient with Microsoft Office and Google workspace/Google Suite applications.
• Proficient knowledge of pertinent laws, regulations, and policies that govern federal travel.
• Strong, professional oral and written communication skills. Excellent interpersonal skills strongly preferred.
• Demonstrated ability to build relationships with federal management, colleagues, and external partners.
• Self-starter with ability to work in a small team environment with limited guidance and oversight.
• Experience working with, for and/or supporting high level management.
• Ability to keep data confidential and secured is required.
• Ability to follow standard operating procedures and guidance documentation as well as create and/or update standard operating procedures as needed.
• Ability to pass a National Agency Check and fingerprinting background check and maintain it through the duration of employment.

At CSS, we are committed to fostering an inclusive and merit-based workplace. We provide equal employment opportunities to all individuals, ensuring that hiring and employment decisions are based on qualifications, skills, and performance. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.