Treasury Management Support Specialist

Isabella BankMount Pleasant, Michigan

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

Hybrid remote

Benefits

Career Development

Job Description

Position Title: Treasury Management Support Specialist

This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

Reports To: Treasury Management Operations Manager

General Purpose: The Treasury Management Support Specialist is responsible for the overall day-to-day operational functions of the Treasury Management Department.

Responsibilities:

Set-up and maintain Cash Management Online Banking, ACH, Wires, Positive Pay, Remote Deposit Capture, etc.
Provide direct customer support responding to general and technical inquiries via phone or email related to treasury management services/systems and commercial deposit account inquiries.
Monitor the daily operational activities of the Cash Management/Treasury Management Department.
Maintains diligent awareness of risks including ACH rules, payments risk, as well as user authentication best practices for online banking services.
Provide product and operational training and guidance to branch and commercial sales teams.
Troubleshoot technical and operational issues.
Assist with all Treasury Management documentation.
Supports the Treasury Management implementation process, working collaboratively to ensure product/service implementation and client training is completed timely and to the clients' satisfaction.
Perform other duties as assigned.

Education/Experience

Associate’s Degree in Business, Finance or related field or two years similar or related work experience.
Prior experience implementing Treasury Management products and services is preferred.

Skills

Strong written and verbal communication skills with a demonstrated ability to communicate effectively with internal and external customers through many delivery channels.
Strong organizational, time management and problem-solving skills.
Proficiency in Microsoft Office software and other analysis tools.
Proficient in electronic banking products / services / devices.
Strong attention to detail.
Positive and enthusiastic attitude.

Isabella Bank is an AA/EEO employer.

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FAQs About Treasury Management Support Specialist Jobs at Isabella Bank

What is the work location for this position at Isabella Bank?

This job at Isabella Bank is located in Mount Pleasant, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Isabella Bank?

Employer has not shared pay details for this role.

What employment applies to this position at Isabella Bank?

Isabella Bank lists this role as a Full-time position.

What experience level is required for this role at Isabella Bank?

Isabella Bank is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Isabella Bank for this role?

Isabella Bank offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Isabella Bank?

You can apply for this role at Isabella Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.