Truck Center Service Advisor

DAHLLa Crosse, Wisconsin

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!

Join Team Dahl as a Service Advisor at Dahl Ford Truck La Crosse in La Crosse, WI! In this position, you will greet commercial guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be rewarded for your customer service and sales. If you have experience in providing excellent customer service, this career opportunity is for you!

This position's primary focus will be Ford commercial; however, all heavy-duty brands are worked on at this location. This position will work Monday-Friday.

Responsibilities

Greet guests as they arrive at the indoor service department.
Listen to the guest to properly assess their service needs or concerns for their vehicle.
Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
Regularly communicate with the customer regarding the status of their service appointment.
Maintain Customer Happiness scores at or above company standards.

Qualifications

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Truck Center Service Advisor Jobs at DAHL

What is the work location for this position at DAHL?

This job at DAHL is located in La Crosse, Wisconsin, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DAHL?

Employer has not shared pay details for this role.

What employment applies to this position at DAHL?

DAHL lists this role as a Full-time position.

What experience level is required for this role at DAHL?

DAHL is looking for a candidate with "Senior-level" experience level.

What benefits are offered by DAHL for this role?

DAHL offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at DAHL?

You can apply for this role at DAHL either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.