Trucking Logistics Data Entry And Dispatch
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Overview
Remote
On-site
Compensation
$18-$22/hour
Job Description
Office Operations & Dispatch for Trucking Company
Location: Brook Park, OHJob Type: Full-Time | Monday–Friday 11AM-7PMCompensation: $18.00–$22.00/hour (based on experience).
About Us:
We’re a fast-paced, family-run logistics company serving Northeast Ohio with a focus on reliability, customer service, and operational excellence. As we grow, we’re looking for someone who thrives in a dynamic environment and is ready to jump in, solve problems, and support the team every day.
Position Overview:
As our Office Operations, you’ll play a vital role in keeping shipments moving and on time. This is a blended position that combines customer communication, shipment processing, and light warehouse coordination. You'll work closely with our dispatchers, drivers, and warehouse team to ensure every shipment is accurate, documented, and on time.
What You’ll Do:
- Answer incoming phone calls and route them to the right team member.
- Schedule residential deliveries and confirm accessorial details.
- Respond to customer emails and follow up with updates or paperwork.
- Maintain delivery and inventory logs for key accounts.
- Enter shipment details into our system with precision.
- Match, file, and scan daily delivery paperwork (BOLs, PODs, etc.).
- Follow up with drivers on missing documentation.
- Assist the warehouse supervisor with daily flow and follow-through.
- Step in to support admin teammates when needed.
What We Expect:
- Reliable attendance and punctuality—our team depends on it.
- High attention to detail and follow-through on every shipment.
- Clear, respectful communication with customers, drivers, and coworkers.
- Willingness to jump in, adapt, and support wherever needed.
Qualifications:
- Prior experience in logistics, shipping, customer service, or operations preferred.
- Strong phone/email communication and data entry skills.
- Ability to work independently and stay organized in a fast-moving environment.
- Comfortable supporting warehouse operations as needed.
Perks & Benefits:
- Competitive pay and opportunity for raises based on performance.
- Paid holidays and PTO.
- Supportive team environment
- Opportunity to grow with a company that’s scaling smart.
Ready to Apply?
If you're dependable, detail-oriented, and ready to help keep things moving behind the scenes, we’d love to hear from you.James Air Cargo Inc. is an equal-opportunity employer.
About JAMES AIR CARGO:James Air Cargo has been owned and operated by Tom Goff for more than thirty years. The company began in a basement in Medina, OH with one van and one straight truck. From there the company grew by working with airlines. With no advertising, James Air Cargo was added to an airline brochure for delivery agents in Cleveland, and combined with word of mouth grew the business into what it is today.
Automate your job search with Sonara.
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FAQs About Trucking Logistics Data Entry And Dispatch Jobs at JAMES AIR CARGO
What is the work location for this position at JAMES AIR CARGO?
This job at JAMES AIR CARGO is located in Brook Park, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at JAMES AIR CARGO?
Candidates can expect a pay range of $18–$22 per hour for this role.
What employment applies to this position at JAMES AIR CARGO?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at JAMES AIR CARGO?
You can apply for this role at JAMES AIR CARGO either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.