TSM Team Lead- Oil & Gas
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Lead others to, as well as personally, facilitate business cycle from opportunity through fulfillment while maintaining mutually beneficial relationships in accordance with ISCO's core values so that high levels of Customer Service, Sales, and Gross Profit are achieved.
Lead a team of one or more additional people ensuring their essential duties and responsibilities are being met with high standards
Promoting teamwork
Sharing business information including policies, initiatives, training, goals, results, etc with team
Continuous training and improvement
Lead and/or direct the team on large scale and/or strategically important projects with objective of teaching and personnel development
Lead strategic pricing initiatives for team
Prepare and submit quotations based on inquiry, design specifications, and/or technical recommendations outlining price, availability, terms and conditions, etc
Determine Pricing strategy either alone or in conjunction with Team Leader, Outside Sales partner, and/or Management
Determine sourcing strategies which align customer needs with internal objectives
Determine logistical requirements and alternatives and assist as needed with execution
Prepare and/or provide technical documents in relation to customer application
Follow up with customers to ensure quote has been received and ask for feedback
Negotiate price and availability with customers and vendors as needed
Process transactions within an assigned customer group or geography with the objective of increasing customer service, sales, and gross profit and within quality standards
Utilize ISCO business systems to process transactions to company standard
Utilize approved Customer Resource Management (CRM) tool in daily activities
Manage Projects
Act as primary liaison between Customers, Outside Sales, various support departments at ISCO, and vendors
Ensure appropriate actions are taken to ensure excellent customer experience
Manage timely communication by monitoring and utilizing phone, e-mail, text, or other company approved tools
Provide customer requested information including but not limited to, tracking information, invoice copies, proof of delivery, etc.
Monitor commitments to customers to ensure changes and or problems are handled proactively
Participate in Sales Meetings and continuous learning programs as required
Assist with general phone coverage as needed
Ensure compliance with ISCO's Quality objectives and standards
Perform other related duties as assigned
Minimum Qualifications for Consideration
- Education: Associate (Two year) college/technical school degree in sales, marketing, business or closely related field
- Experience: A minimum of 2 years' experience in the direct customer selling process and techniques including closing sales is preferred, but not required
- Skills: Position requires knowledge of features, benefits and use/application of broad range of company products
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
